Jobs at Nozomi Networks

Owns the FedRAMP-authorized AWS GovCloud environment, ensuring reliability, security, compliance, patching, vulnerability remediation, continuous monitoring, deployments, hardening, audits, incident response, and on-call support. The role requires hands-on Kubernetes, AWS, infrastructure-as-code, CI/CD, vulnerability management, automation, and regulated-environment experience, while collaborating with SRE and security teams.

Provides Sales and Revenue Operations support by processing orders, administering Salesforce and CPQ platforms, monitoring forecasts, building reports and dashboards, improving sales processes, ensuring data integrity, and advising cross-functional stakeholders. The role also develops Salesforce enhancements, resolves process bottlenecks, trains field teams, documents workflows, and applies AI tools to improve analysis, reporting, and documentation.

Leads global renewals strategy, forecasting, pricing, negotiations, and execution for a recurring-revenue B2B SaaS business. Builds and manages a global renewals team, establishes processes and playbooks, oversees Salesforce workflows and reporting, and owns renewal, churn, contraction, and GRR targets. Partners with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations to mitigate risk, close renewals, and identify expansion opportunities. Travel may be required up to 20%.

Administer and support multiple go-to-market and sales technology platforms. Manage user accounts, permissions, roles, access requests, reports, dashboards, workflows, and basic configurations. Provide Tier 1 troubleshooting and documentation, monitor platform health, support implementations and integrations, and identify process improvements. Partner with Sales, Marketing, Customer Success, Revenue Operations, and Enablement teams while exploring AI and automation opportunities.

Drive new logo acquisition and expansion within a U.S. territory by building relationships with partners, prospects, and customers. Manage full sales cycle from prospecting to close, meet quota, build pipeline and forecasts, evangelize product value, coordinate cross-functional teams, maintain CRM (Salesforce), collaborate with marketing, secure reference accounts, and provide a white-glove consultative customer experience. Use AI-enabled tools to improve efficiency.

The Senior Sales Engineer will support customers during the sales process, manage communications, qualify opportunities, and train partners to drive product adoption in cybersecurity.