Office Hours Benefits Overview

Owns cross-functional business operations, initially focused on revenue operations, business analytics, AI-enabled process automation, incentives, pricing, renewals, and new product launches. The role partners closely with leadership, Finance, Sales, Client Solutions, and Engineering to build operating processes, reporting, commercial insights, account renewal plans, and scalable company systems.

Owns HR operations, including HRIS administration, benefits and leave, multi-state employment compliance, performance cycles, onboarding and offboarding, employee policies, and culture programs. Serves as the primary HR resource for employees while building scalable processes, maintaining accurate people data, supporting managers, and improving the employee experience.

Owns delivery of AI data generation and model improvement projects in healthcare and clinical domains. Responsibilities include managing a book of business, coordinating clinical and life sciences experts, delivering high-quality training datasets, implementing QA processes, improving operational systems, and supporting customer relationships. Senior candidates additionally lead deal scoping, pricing, expansion planning, and commercial outcomes.