OneSource Virtual

HQ
Dallas
Total Offices: 3
820 Total Employees
Year Founded: 2008

OneSource Virtual Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides military leave

Offers paid volunteer time

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers legal assistance

16 Hours AgoSaved
Remote
US
Information Technology • Software
Provides first-contact enterprise application support, triages and resolves requests, monitors batch and integration jobs, investigates performance and access issues, documents troubleshooting and resolutions, maintains knowledge-base content, and communicates ticket status to end users. The role follows SLA and escalation procedures, independently researches solutions, identifies systemic issues, and supports Workday or similar ERP/HCM environments.
16 Hours AgoSaved
Remote
US
Information Technology • Software
Provides COBRA administration services to clients and participants, including processing qualifying events, terminations, updates, premium payments, correspondence, and open enrollment activities. Responds to inquiries, explains regulatory requirements, resolves service issues with vendors and internal teams, supports implementations, and maintains accurate, timely customer service while handling confidential information.
Information Technology • Software
Owns the design, documentation, launch, and continuous improvement of post-sale customer journeys and experience programs. The role uses customer metrics such as NPS, effort, retention, expansion, and adoption to improve customer success, time to value, and revenue retention. Responsibilities include cross-functional collaboration, customer advocacy, change management, journey mapping, workflow integration, stakeholder alignment, and program measurement across varied customer segments.