Teams at OneSource Virtual

Processes U.S. and Canadian wage garnishment payment files, refunds, reissues, checks, and EFTs. Generates payment and metrics reports, validates bank releases, resolves customer tickets, interprets garnishment information, and responds to payment inquiries while meeting service-level agreements. The role requires accuracy, timely processing, effective communication, and proficiency with payroll functions and Microsoft Office.

Provides end-to-end payroll processing and customer support for multiple managed payroll clients. Responsibilities include case management, escalations, root-cause analysis, client calls, Workday payroll configuration, tax and garnishment support, year-end processing, audit troubleshooting, documentation, and compliance. The role requires strong payroll expertise, multi-jurisdiction tax experience, customer service, analytical skills, and proficiency with Microsoft Word and Excel.

Senior Database Administrator responsible for optimizing MySQL and AWS Aurora query performance, indexes, execution plans, stored procedures, and database architecture. Supports SQL Server and AWS RDS environments, cloud migrations, schema refactoring, data modeling, maintenance, backups, and operational tuning. Collaborates with developers and QA teams on database code reviews and mentors engineers on query optimization. The role requires extensive DBA experience, cloud database migration expertise, and strong relational data modeling skills.