Teams at OneTrust

Leads software architecture, design, coding, debugging, performance improvement, and maintenance across complex web systems. Provides technical direction for multiple teams and initiatives, owns major product components, resolves open-ended technical problems, mentors engineers, evaluates technologies, and supports testing and requirements development. Requires deep Java development expertise with RESTful APIs, Spring Boot, and microservices, plus strong leadership, communication, and problem-solving skills.

Manages software engineering teams and projects, setting strategic goals, overseeing end-to-end development, and delivering complex enterprise software. Provides technical oversight for system design, architecture, reliability, security compliance, and performance. The role includes hiring, mentoring, process improvement, stakeholder coordination, resource planning, and ensuring projects meet requirements and timelines.

Leads complex, high-priority customer escalations from initial response through resolution and follow-up. Coordinates Support, Engineering, Product, Customer Success, and other teams; communicates technical issues clearly; drives root-cause analysis and preventive actions; monitors accounts proactively; maintains escalation records; and recommends process, product, and service improvements to strengthen customer trust, satisfaction, and retention.