Jobs at Ooma

Inside Sales Representative responsible for prospecting, qualifying, educating, and closing business customers for VoIP solutions. The role requires at least 100 outbound calls daily, consultative selling, objection handling, pipeline management, quota attainment, product presentations, web demos, and CRM updates. The representative will stay informed on telecom trends and identify ways to use AI in daily sales activities. This is an onsite role in Newark, California.

As Regulatory & Corporate Counsel, you will lead compliance initiatives for data privacy and consumer protection, supporting legal and regulatory analysis, and risk management in AI-related products while partnering with cross-functional teams.

Design, develop, and execute functional and performance test plans and cases for VoIP, networking, mobile and application-based solutions. Build and maintain test labs, use automation and AI-assisted testing tools, track and drive defect resolution, report quality metrics, and collaborate with cross-functional teams to improve coverage and efficiency.

Prospect and acquire new B2B customers among small and mid-market businesses. Manage the full sales cycle from lead generation through closing, conduct product demonstrations, build qualified pipelines, meet quotas, and document activities and forecasts in Salesforce. The role requires cold calling, networking, door knocking, trade show participation, and regular travel across the United States. AI tools are used to create targeted lead lists and email campaigns.

Manage customer onboarding for Ooma Enterprise, including provisioning, installation, configuration, technical guidance, troubleshooting, escalation, and project coordination. Serve as the primary customer contact, set expectations, track implementation tasks, mitigate risks, and collaborate with Sales and Engineering to complete projects on schedule. Train customers on Ooma products and identify opportunities to introduce additional services.

Recruit, onboard, manage, and motivate channel partners across North Florida to drive sales of Ooma VoIP services, AirDial, and hospitality solutions. Collaborate with account executives and partners on co-selling, joint sales calls, demand-generation campaigns, opportunity closing, revenue forecasting, and partner feedback. Build multi-tier channel relationships, support partner field resources, and communicate Ooma’s value proposition to customers and partners.