Jobs at OpenGov

Manage a ~20-account enterprise portfolio to drive retention, renewals, adoption, and expansion. Build executive relationships, prescribe solutions aligned to customer goals, resolve escalations, influence product and sales strategy, mentor junior CSMs, and lead regional customer events to accelerate product value and prevent churn.

As a Customer Success Manager II, you will manage a portfolio of customers, driving proactive success and retention through strategic management and data-driven insights, while advocating for customer needs internally.

The Sales Development Representative at OpenGov will generate leads, connect with government leaders, and utilize various tools for effective prospecting. Responsibilities include managing pipelines, collaborating with Account Executives, and attending events to build relationships. This role offers a path to full-cycle sales careers and focuses on delivering impactful solutions to local governments.

The Sales Enablement Manager will develop and implement training and enablement programs for sales teams, focusing on performance improvement and alignment with company revenue goals.

Lead GTM finance strategy for a key business segment: build financial models and forecasting frameworks, own topline forecasting and unit economics, drive business reviews, advise GTM leadership with data-driven recommendations, partner cross-functionally, and support long-range planning and strategic initiatives to connect operations to enterprise financial outcomes.

The Senior Communications Specialist will handle internal communications, employer branding, and manage social media presence, ensuring consistency and clarity in messaging across channels.

The Solutions Architect will execute QA, lead UAT, and design solutions for complex government software implementations, ensuring quality and technical accuracy.