Teams at PACS

Assists the Director of Nursing with nursing department management, resident care oversight, regulatory compliance, staff recruitment and development, performance management, clinical programs, and quality improvement. Provides direct resident care as needed, conducts rounds, coordinates with interdisciplinary teams, leads meetings, prepares reports, and facilitates ongoing nursing education while ensuring resident safety and regulatory compliance.

Provides welcoming reception services in a post-acute healthcare facility. Greets residents, families, visitors, and staff; answers phones; manages sign-in procedures; responds to questions; maintains reception areas; handles mail, records, logs, messages, and basic clerical tasks; and protects confidentiality while delivering excellent customer service.

Provides social, emotional, and psychosocial services to skilled nursing residents and families. Responsibilities include assessments, individualized care plans, counseling, healthcare decision support, discharge planning, community referrals, appointment coordination, documentation, interdisciplinary collaboration, and staff education. The role requires advocating for resident well-being, maintaining accurate records, and supporting residents through illness, disability, grief, and life transitions.