Jobs at Pallet

Manage day-to-day operations for office spaces, oversee logistics for office expansion, coordinate events, and ensure a welcoming environment.

The Deployment Strategist manages enterprise customer deployments, ensuring successful integration of AI workflows, and serves as the main client contact throughout the process.

The Product Engineer will customize solutions for clients, build AI-driven logistics products, collaborate with teams, and influence product direction from ideation to deployment.

Deploy and own production AI agent integrations for large logistics customers: reverse-engineer undocumented systems, build integrations, debug distributed production failures, run onsite launches, and turn recurring patterns into reusable product capabilities while partnering with engineering and product teams.

Deploy and operate production AI agents for logistics customers: reverse-engineer legacy systems, build integrations, debug distributed production failures, run onsite go-lives (~25% travel), and convert recurring implementation patterns into product capabilities to influence roadmap.

Build and maintain core platform services that power AI systems and developer workflows. Design and implement authentication, authorization, secrets management, multi-region infrastructure, observability, and operational tooling. Partner with AI and product teams, identify and eliminate systemic risks, and own projects from architecture through production rollout.

Lead Pallet's GRC function: run SOC 1 and SOC 2 Type II audit cycles, build GDPR and CCPA privacy operations, manage auditor and customer trust interactions, implement continuous-compliance tooling, embed security and privacy into engineering workflows, stand up vendor risk management, and own the customer-facing trust motion to shorten enterprise sales cycles.

Lead full-stack growth for Pallet across outbound, website conversion, SEO, paid, affiliates, and new channels. Develop strategy, run and analyze high-volume experiments, build tracking and attribution, operationalize validated channels, and lead cross-functional projects to scale predictable, automated acquisition.

Build and own Pallet's go-to-market and product marketing strategy: craft launch narratives, create sales enablement, develop market positioning and case studies, coordinate cross-functional launches, and analyze sales and product data to improve messaging and GTM impact.

Own full-cycle enterprise sales for net-new acquisition, leading a consultative process to drive solution selling and ROI evaluation in the logistics sector.

Drive technical validation and demos for enterprise logistics customers by building quick integrations/prototypes, mapping data flows across TMS/WMS/CRM, partnering with Sales on proofs of concept, and feeding product insights back to engineering. Enable GTM with demo templates and briefings while shaping the Sales Engineering playbook for AI-driven automation and agent workflows.