Teams at Patch My PC

Manage and grow relationships with channel partners (MSPs, resellers, distributors) to drive renewals, expansions, and partner-led new business. Own pipeline, forecasting, contract negotiations, and end-customer experience, coordinating with internal teams and maintaining CRM data accuracy.

Manage a portfolio of 600+ customers and a pipeline across SMB, Mid‑Market, and Channel segments. Drive revenue growth, renewals, upsells, and retention; negotiate contracts; act as trusted advisor; resolve client issues; collaborate with Customer Engineers and cross-functional teams; attend occasional events and conferences.

Manage a portfolio of 600+ customers and pipeline across SMB, Mid-Market, and Channel segments. Drive retention, renewals, upsell/cross-sell, and revenue growth while acting as a trusted advisor. Coordinate with Customer Engineers, negotiate contracts, resolve client issues, and provide strategic recommendations based on industry trends. Prioritize multiple accounts, use CRM/data-driven practices, and occasionally travel for conferences and customer events.