Teams at Peek

Leads a unified post-sales organization across onboarding, customer success, and technical support for three SaaS brands. Designs the operating model, processes, metrics, and organizational structure; drives retention, expansion, cost-to-serve reduction, and customer satisfaction. Partners cross-functionally to translate customer insights into product and business improvements. Applies AI, automation, data analytics, and process-improvement methodologies to scale global teams and improve customer outcomes.

Drive new customer acquisition for Peek's activity-operator network using consultative SaaS sales. Manage territory strategy, deliver product demos, meet monthly/quarterly targets, maintain forecasts in Salesforce, and provide market insights to senior management. Role requires travel as needed and deep travel-industry knowledge.