The Full Stack AI Engineer will integrate AI capabilities into PerfectServe's platform, design AI architecture, build production features, and advise on AI solutions, with a focus on improving healthcare communications and outcomes.

Identify and qualify leads via cold calls and emails, set meetings, conduct product demonstrations, maintain CRM records, craft email marketing copy, manage territory and sales funnel, accurately forecast, and close sales to meet targets.

Conduct outbound prospecting to generate sales-qualified leads for healthcare SaaS solutions. Execute phone, email, and social campaigns, book meetings, log activity in Salesforce, collaborate with sales, learn product offerings, and meet monthly targets while adapting outreach to client needs.

Serve as the single-threaded Product Owner for the Operator Console team: define user stories and acceptance criteria, groom and prioritize the backlog, collaborate with engineering/UX/QA, participate in Agile ceremonies, accept delivered work, analyze usage/feedback, and support roadmap and release coordination to improve hospital operator and contact center workflows.

As a Senior Software Engineer at PerfectServe, you'll design, build, and maintain high-quality code for healthcare communication systems, mentoring junior engineers and collaborating across teams to improve patient care and clinical workflows.

The Marketing Automation Manager designs and optimizes marketing campaigns, focusing on email marketing and CRM integration to improve engagement and revenue.

The Customer Success Advisor will manage client relationships, ensuring they leverage Lightning Bolt Scheduling effectively while driving retention efforts and resolving issues proactively.

The Account Executive will expand revenue by building relationships with healthcare stakeholders, identifying opportunities, and driving complex sales processes to deliver value through PerfectServe solutions.

Lead a blended team driving customer adoption, retention, and operational excellence. Engage directly with customers, oversee technical operations, and champion continuous process improvements.

The Platform Engineer will design, build, and optimize cloud and AI-driven automation solutions, focusing on Kubernetes and AWS services, ensuring systems are secure and scalable.

Design, build, and maintain high-performance Python and React services. Mentor junior engineers and collaborate with cross-functional teams to enhance patient care solutions.

Lead and coach a team of Business Specialists and BDRs through the full sales cycle, develop sales strategy, monitor KPIs and forecasts, optimize processes and CRM usage, support high-value deals, and collaborate cross-functionally to drive predictable revenue growth in healthcare technology.

Drive operational excellence for the Customer Experience organization by establishing cadence, improving processes, leading cross-functional projects, building KPIs and dashboards, producing executive reporting, and enabling data-driven decision-making to improve customer outcomes and organizational alignment.