Teams at Phil, Inc

The Specialist verifies insurance coverage, processes prior authorizations, troubleshoots submissions, assists providers with appeals, and documents activities.

The Director of Business Operations will lead data analysis to support strategy, develop dashboards, improve operations, and ensure data quality, collaborating across teams.

Lead enterprise-wide quality strategy to shift from manual auditing to AI-enabled, automated quality controls. Build predictive monitoring, embed automated checks into systems, drive cross-functional issue resolution, run root-cause analyses, manage quality team, and report metrics to executives.