Teams at Philips

Act as trusted technical lead for major healthcare accounts: ensure system health and uptime, monitor solution performance, provide regular updates, manage escalations with support, and drive stability and long-term customer success for medical imaging solutions (DICOM/HL7).

Lead and coach nine Territory Managers to grow sales of the InCourage airway clearance system. Travel ~70% for joint customer calls and coaching, analyze sales data to build territory plans, complete clinical/product training, and perform related administrative duties.

The Operations Quality Manager oversees the Quality Operations team, manages compliance with regulatory standards, fosters improvement, and ensures product quality through audits and inspections.