Jobs at Photon

Plan and conduct generative and exploratory qualitative research (interviews, ethnography, diary studies) to uncover user needs and cultural drivers. Synthesize insights into personas, journey maps, opportunity frameworks, and recommendations. Partner with creative, design, product, and strategy teams for concept validation, storytelling, and to inform creative direction. Maintain research ops, documentation, and advocate ethical, user-centered practices.

Lead discovery, ideation, and strategic creative direction for digital experiences. Facilitate workshops, define experience vision and storytelling frameworks, develop high-level concepts and brand expression across digital platforms, present to executives, and mentor design and content teams to ensure creative excellence.

Lead ideation and concept development to drive brand, product, and marketing creative direction. Partner with strategy and product teams, mentor designers and writers, explore trends and new formats, build concept decks and presentations, and ensure creative excellence across multi-channel campaigns.

Design and prototype innovative UX/UI concepts during early-stage product discovery. Collaborate with researchers, creative leads, and product teams to create wireframes, mockups, and interactive prototypes, validate concepts through testing, and present visual narratives and design rationale to stakeholders while maintaining usability and accessibility.

Designs, builds, and operates scalable enterprise data platforms supporting ingestion, processing, storage, governance, analytics, and AI/ML. Responsibilities include developing batch and real-time pipelines, lakehouse and warehouse architectures, orchestration, infrastructure automation, CI/CD, monitoring, security, cost optimization, and observability. The role partners with data, ML, DevOps, security, and application teams, troubleshoots complex platform issues, establishes reusable engineering standards, contributes to architecture strategy, and mentors engineers.

Design end-to-end web and mobile experiences for enterprise tools and a B2C marketplace. Conduct user research and usability testing, create UX flows and high-fidelity interfaces in Figma, collaborate with Product and Engineering, and develop scalable component libraries and design systems. Balance user needs, business goals, and technical constraints while clearly communicating design decisions.

Build and scale production-ready generative AI applications, including multi-agent systems, advanced RAG pipelines, LLM integrations, and FastAPI backend services. Fine-tune and deploy commercial and open-source models, optimize workflows for latency, cost, and reliability, and containerize services with Docker. Responsibilities also include vector search, prompt engineering, monitoring, API security, CI/CD, and local LLM hosting or quantization.

Systems Analyst bridging business and technology for an enterprise API integration platform. Responsibilities include gathering requirements, analyzing current and future processes, defining functional and technical specifications, supporting integration design, conducting gap analysis, assisting testing and UAT, monitoring performance, and supporting change management and deployment. The role requires collaboration with stakeholders, developers, and quality engineering teams to deliver reliable integration solutions.

Leads complex enterprise technology projects across business, product, and engineering teams. Responsibilities include project planning, roadmap development, risk and dependency management, delivery governance, release coordination, stakeholder communication, KPI tracking, resource and budget management, process improvement, and team coaching. The role promotes Agile and modern delivery practices while ensuring quality, execution accountability, and alignment with strategic business objectives.

Designs and maintains automated testing frameworks for enterprise applications. Develops automation scripts, validates APIs and web services, performs functional, regression, integration, and end-to-end testing, and applies BDD practices. Supports CI/CD integration, analyzes QA metrics, improves testing processes, and collaborates with engineering and business stakeholders to ensure software quality, reliability, performance, and maintainability.

Develop and maintain scalable full-stack applications, REST APIs, microservices, and responsive user interfaces. Integrate internal and third-party systems for real-time data synchronization, optimize application performance, implement security controls, and troubleshoot production issues. Collaborate with analysts, quality engineers, program managers, and data science teams to deliver enterprise applications. Support code reviews, CI/CD, deployments, monitoring, and ongoing maintenance.

Define and lead enterprise-wide AI/ML architecture strategy, standards, governance, reference architectures, and adoption roadmaps. Design scalable architectures for generative AI, LLM applications, RAG, AI agents, MLOps, data platforms, cloud infrastructure, security, and enterprise applications. Lead technology evaluations, architecture reviews, modernization strategies, responsible AI controls, vendor decisions, and transformation programs while advising executives and technical teams.

Leads large-scale, cross-functional programs from planning through delivery, defining scope, budgets, timelines, metrics, and governance. Manages interconnected projects, risks, resources, vendors, stakeholders, and executive communications. Drives change management, process improvement, issue resolution, and successful adoption of program outcomes while mentoring project managers. Requires 8–12+ years of project or program management experience, including enterprise-scale programs, and familiarity with Agile, Waterfall, or hybrid delivery methods.

Lead a large-scale API platform implementation over a 15-month timeline. Responsibilities include program planning, governance, stakeholder coordination, resource and budget management, risk and dependency resolution, vendor oversight, KPI tracking, executive reporting, and transition to support teams. The role coordinates engineering, business, QA, and operations teams while managing Agile, Scrum, and Waterfall delivery methodologies and change-management communications.

Designs and leads enterprise data architecture, including warehouses, lakes, lakehouses, data models, integration pipelines, governance, security, and analytics platforms. Partners with engineering, analytics, application, and business teams to create scalable cloud data ecosystems. Responsibilities include technology evaluation, migration and modernization strategy, architecture reviews, documentation, data quality, lineage, metadata, and technical mentorship.

Defines and governs end-to-end enterprise technology solutions aligned with business objectives and architecture standards. Designs cloud, hybrid, distributed, microservices, API, integration, data, security, and AI-enabled architectures across AWS, Azure, and GCP. Leads modernization strategies, technology evaluations, architecture roadmaps, risk mitigation, governance, and technical design reviews. Collaborates with business stakeholders, engineering teams, vendors, and architecture specialists while supporting delivery, pre-sales, proposals, and client presentations.

Build scalable backend-heavy services and applications using C# and .NET, while contributing to Angular and TypeScript UI development. Design and develop REST APIs and microservices, work with relational databases, implement automated testing and CI/CD, and ensure system security, scalability, and performance. Preferred work includes event-driven architectures, messaging systems, NoSQL databases, caching, search technologies, and mentoring engineers or leading technical initiatives.

Lead backend architecture for large-scale cloud-native e-commerce, loyalty, identity, payment, and customer engagement platforms. Define scalable APIs, event-driven systems, microservices, integrations, data architectures, AWS infrastructure, observability, security, and resiliency standards. Guide modernization, governance, technical roadmaps, architecture reviews, and cross-functional delivery while mentoring engineering teams and aligning platforms with QSR digital ordering and omnichannel customer experiences.

Design, build, and manage highly available GCP platform infrastructure, including GKE, networking, storage, compute, containerization, monitoring, security, and Infrastructure as Code. Automate provisioning and CI/CD, optimize platform performance and costs, document procedures, troubleshoot issues, and mentor junior engineers. Collaborate with development, operations, and security teams to maintain scalable, secure, and compliant cloud environments.

Leads the design, development, and delivery of scalable web applications using React.js and Node.js. Defines architecture, develops REST APIs and microservices, mentors engineers, conducts code reviews, troubleshoots production issues, and ensures application performance, security, scalability, and reliability. Collaborates with Product, QA, DevOps, and Architecture teams while supporting testing, CI/CD, sprint planning, estimation, and technical improvements.