Jobs at Pilot.com

Own marketing operations systems, primarily Marketo, by building and QAing campaigns, nurtures, forms, and programs. Maintain database health, templates, segmentation, consent, deliverability, and Marketo-Salesforce synchronization. Support lead scoring, lifecycle logic, attribution, and performance reporting in Salesforce and Looker. Manage marketing requests against SLAs and improve operational processes through documentation, troubleshooting, and effective use of AI.

Own planning, allocation, forecasting, KPI reporting, billing accuracy, and automation for Customer Operations. Build and maintain models and systems (work orchestration, resource forecasting, billing QA), automate repetitive work with scripting/AI, drive process improvements, and present actionable insights to senior leadership.

Own marketing analytics across attribution, channel efficiency, experimentation, incrementality, unit economics, GTM analytics, lifecycle marketing, and reporting. Define marketing data models, build dbt models and Looker reporting, evaluate campaign and channel performance, and guide budget allocation. Partner with marketing leaders and executives to turn data into actionable decisions, improve measurement, and establish a trusted, data-driven marketing engine.

Own Meridian’s Firm Experience product roadmap across dashboards, close workflows, AI review, customization, collaboration, and client delivery. Partner with accountants, customers, sales, customer success, design, and engineering to define requirements, ship outcomes, expand product adoption, and support enterprise growth. The role requires building trusted AI-assisted accounting workflows and evolving internal tools into capabilities for accounting firms.

Build and operate backend systems that transform financial data into accurate, reviewable bookkeeping. Own end-to-end projects from design through rollout, implement reliable automation and reconciliation, improve observability and auditability, investigate production issues, and mentor teammates while partnering with product, design, and bookkeeping experts.

Own Pilot’s marketing operations systems, primarily Marketo and Salesforce. Build and QA email programs, nurtures, forms, campaigns, audience segments, and database processes. Maintain data quality, consent, deliverability, lifecycle logic, lead scoring, integrations, and campaign reporting. Support attribution through Marketo Measure and Looker, manage marketing requests against SLAs, and document process improvements. The role requires hands-on Marketo ownership, strong marketing data operations skills, clear communication, and effective use of AI tools.

Design, build, test, and continuously deploy scalable infrastructure and platform tooling. Create technical specs and rollout plans, collaborate with stakeholders, mentor teammates, support services in production, and shape engineering practices across teams.

Build, test, deploy, and maintain accounting software for transaction categorization, revenue recognition, and accurate financial reporting. Own projects end to end, create technical designs and rollout plans, conduct code reviews, collaborate cross-functionally, investigate production issues, improve reliability, and mentor teammates. The role involves working with typed Python, JavaScript, TypeScript, Vue.js, Terraform, AWS, and PostgreSQL in a remote environment.

Lead ambiguous, multi-team software projects for core accounting systems. Set technical direction, make architectural decisions, build and deploy reliable software, review technical specifications, investigate production issues, and improve system reliability. Collaborate with product and cross-functional stakeholders, mentor and sponsor engineers, and maintain high standards for clean, tested code. The role focuses on typed Python backend services, financial systems, integrations, and cloud infrastructure.