Teams at Pine Services Group

Lead and unify Sales, Marketing, and Product into a single revenue organization. Define and execute commercial growth strategy, drive new logo acquisition and expansion, build partner ecosystem (Microsoft-focused), implement forecasting and RevOps discipline, recruit and develop revenue leaders, and serve as an external executive face to clients and partners.

Manage B2B software customer relationships, drive satisfaction, retention, renewals, adoption, and expansion. Conduct business reviews, identify upsell opportunities, support transitions to cloud and subscription billing, maintain accurate CRM records, coordinate customer advocacy initiatives, and collaborate with sales, consulting, marketing, and software vendors. The role requires experience with customer success or account management in B2B software, preferably including ERP and CRM platforms.

Lead Sage Intacct implementations from requirements gathering through configuration, testing, training, and go-live support. Configure modules and integrations, create reports and dashboards, resolve support issues, and advise clients on process improvements. Manage multiple engagements, communicate project status, collaborate with sales and development teams, and build long-term client relationships. The role is fully remote and requires strong accounting knowledge, communication, organization, and client-service skills.