Jobs at Plaud.ai

Own Plaud’s verbal identity and copy system for the AMER market. Define voice standards, tone, style guides, and governance while writing and directing copy for product launches, campaigns, web, product, and lifecycle channels. Partner with product marketing, brand, design, channel, and leadership teams to turn product features into compelling messaging. Build scalable editorial systems, train teams, and use AI writing tools to increase production speed and consistency.

Perform manual testing for web and mobile features across Teams, pricing, growth, recording, transcription, subscriptions, governance, and billing. Create reproducible bug reports, track fixes, contribute to test plans and regression suites, define acceptance criteria with product and engineering teams, and validate releases and bug fixes.

Develop global data privacy, AI governance, and compliance policies; advise executives on regulatory risks; embed privacy-by-design across AI and cloud products; negotiate data protection agreements; and coordinate legal responses to security incidents, breach notifications, investigations, and communications.

Build and iterate automated GEO/SEO content and data pipelines using LLM APIs and automation tools; implement technical SEO (JSON-LD, Core Web Vitals, crawl/index fixes); analyze search intent with SQL/Python and dashboards; coordinate engineering and operations for GEO front-end changes; operate async across time zones; monitor and test new AI/dev tool releases.

Execute industrial design concepts, create 3D models, collaborate with engineers, and refine prototypes while adhering to design quality standards.

The Talent Acquisition Partner will oversee the full recruitment process, collaborate with executives, enhance hiring strategies, and improve candidate experience, focusing on the tech and AI sectors.

Lead the design and development of AI-native hardware, building a world-class design team and defining new product categories like AI wearables and companion devices.

The Product Marketing Manager will lead content strategy and product messaging, collaborating cross-functionally to optimize content performance using AI and analytics tools.

The Senior Mobile Engineer will design and develop core Plaud App features, optimize software-hardware connectivity, and collaborate with cross-functional teams to ensure robust integrations and high-quality code.

The Mechanical Engineer will design and prototype mechanical architectures for AI wearable devices, collaborating with cross-functional teams and ensuring designs are ready for production.

The Software Engineer will develop vertical workflows, implement scalable service architectures, ensure production-grade systems, evaluate AI performance, and collaborate cross-functionally to enhance engineering efficiency with AI tools.

Ensure reliability and performance of Plaud.ai's AI products at scale by designing and operating cloud-native systems, owning production reliability and incident response, building observability and automation, defining SLOs/SLIs, driving postmortems, and partnering with product and engineering teams to improve operational maturity.

Build and operate integrations and automations using iPaaS and APIs, ship production AI/LLM agents and workflows, implement identity-driven provisioning (SSO/SCIM/OAuth), and deliver monitored, reliable automations with runbooks while partnering across teams to scale systems.

Manage day-to-day office operations, facilities and vendor relationships, office setup and relocation support, budget and invoice processing, and employee experience programs and events to foster engagement and employer branding.

Lead company-wide AI and digital transformation programs: define JTBD catalog, build AI agents and automations, own transformation roadmap, drive enterprise system migrations (Rippling, NetSuite, identity, Slack, Notion, ITSM), and align cross-functional stakeholders to deliver adoption and business impact.

Lead data science for a new 0->1 B2B product: define strategy, frame high-impact questions, run experiments, design metrics/telemetry and dashboards, align global analytics, and translate insights into product decisions.

Lead ownership and administration of HR and finance systems (NetSuite, Rippling, Deel); define data contracts and integrations; drive migration, selection, and adoption (NetSuite focus); ensure controls, compliance, and auditable reporting across global entities.

Lead end-to-end user research for Plaud's hardware-software products: design studies, recruit participants, run in-context and ergonomic evaluations, synthesize mixed-methods findings, benchmark methods, manage research roadmap, and deliver decision-ready insights that drive product and growth.

Develop and optimize embedded firmware for AI wearable prototypes, bring up new hardware platforms, debug and validate system functionality, collaborate with electrical/mechanical teams, implement low-power and wireless (BLE/Wi‑Fi) features, and prepare firmware for handoff to the Shenzhen engineering team.

Design, build, and debug electronic systems and AI wearable prototypes, perform schematic design and board bring-up, integrate sensors and wireless, validate systems, and prepare designs and documentation for handoff to the Shenzhen engineering team.