Jobs at Plaud.ai

Monitor and analyze growth metrics across acquisition, activation, engagement, and retention. Build and maintain dashboards and reports, support design and validation of growth experiments, identify drivers of metric changes and anomalies, and collaborate with cross-regional analytics stakeholders to ensure analytical consistency.

Lead and grow a global community team, define and track KPIs, oversee day-to-day operations and escalations, partner with Product/Engineering/Marketing on feedback, run community programs and scale advocacy, and optimize tools and processes to improve engagement and support.

The role involves owning core lifecycle phases, defining strategy, leading experiments, analyzing data, and guiding specialists to improve user outcomes.

The Software Engineer will develop vertical workflows, implement scalable service architectures, ensure production-grade systems, evaluate AI performance, and collaborate cross-functionally to enhance engineering efficiency with AI tools.

The Talent Acquisition Partner will oversee the full recruitment process, collaborate with executives, enhance hiring strategies, and improve candidate experience, focusing on the tech and AI sectors.

Execute industrial design concepts, create 3D models, collaborate with engineers, and refine prototypes while adhering to design quality standards.

As a Human-Computer Interaction Designer at Plaud, you will develop embedded firmware for AI wearable prototypes, collaborate with engineers, and optimize system functionality.

Lead the design and development of AI-native hardware, building a world-class design team and defining new product categories like AI wearables and companion devices.

The role involves localizing and executing integrated marketing campaigns across multiple channels, while managing creative agencies and tracking campaign performance.

The Product Marketing Manager will lead content strategy and product messaging, collaborating cross-functionally to optimize content performance using AI and analytics tools.

Manage US onboarding and offboarding processes, coordinate payroll and benefits, support visa and immigration, optimize HR processes, and serve as employee contact.

The Senior Mobile Engineer will design and develop core Plaud App features, optimize software-hardware connectivity, and collaborate with cross-functional teams to ensure robust integrations and high-quality code.

The Mechanical Engineer will design and prototype mechanical architectures for AI wearable devices, collaborating with cross-functional teams and ensuring designs are ready for production.

Build and operate integrations and automations using iPaaS and APIs, ship production AI/LLM agents and workflows, implement identity-driven provisioning (SSO/SCIM/OAuth), and deliver monitored, reliable automations with runbooks while partnering across teams to scale systems.

Lead architecture and execution of Plaud's migration from Shopify Liquid to a headless stack. Design Hydrogen+Storefront API+Contentful systems, enforce performance budgets and CI/CD, manage phased migration (PDP, checkout, multi-region), ensure analytics/pixel parity and SEO-safe redirects, coordinate cross-functional stakeholders, recruit and mentor engineers, and drive code quality, observability, testing, accessibility, and performance.

Lead and build Plaud's central IT function across SF and Asia. Own identity/SSO, MDM, and core SaaS stack; execute Feishu-to-Slack/Notion migrations with zero downtime; implement automated joiner/mover/leaver provisioning, MFA, and least-privilege access; run IT service desk, asset lifecycle, and onboarding/offboarding with SLAs and AI ticket deflection.

Manage day-to-day office operations, facilities and vendor relationships, office setup and relocation support, budget and invoice processing, and employee experience programs and events to foster engagement and employer branding.

Lead company-wide AI and digital transformation programs: define JTBD catalog, build AI agents and automations, own transformation roadmap, drive enterprise system migrations (Rippling, NetSuite, identity, Slack, Notion, ITSM), and align cross-functional stakeholders to deliver adoption and business impact.

Lead ownership and administration of HR and finance systems (NetSuite, Rippling, Deel); define data contracts and integrations; drive migration, selection, and adoption (NetSuite focus); ensure controls, compliance, and auditable reporting across global entities.

Lead product messaging and go-to-market for the Americas: translate hardware and AI capabilities into benefit-led messaging, create launch assets and enablement, adapt global strategies regionally, and use user and competitive insights to refine positioning and storytelling.