Teams at Pontoon Global Solutions

Perform quantity take-offs, prepare bid packages, attend pre-bid job walk meetings, communicate with GCs and owners, and help negotiate contract pricing and terms. Ensure accurate estimates and collaborate with the team.

Design and deliver scalable ServiceNow ITOM solutions (Discovery, Service Mapping, Event Management, Cloud Discovery, CMDB). Define architecture and governance, build scoped apps with Flow Designer and IntegrationHub, lead integrations via REST/SOAP and MID Server, optimize platform performance and security, provide technical leadership, and support presales solutioning.

Gather and document client requirements for ServiceNow CPQ/CRM; convert requirements into user stories and functional documentation; recommend process improvements; run Scrum meetings and manage Agile processes; coordinate stakeholders and technical teams to ensure delivery.