Jobs at Prodege LLC

Manage a portfolio of publisher accounts to support performance, retention, and revenue goals. Execute day-to-day account tasks, monitor campaign performance, communicate with partners and internal teams, identify trends, follow processes, and collaborate cross-functionally while building publisher strategy and monetization knowledge.

Lead a centralized bid support and proposal function within Revenue Operations, overseeing end-to-end proposal delivery, feasibility validation, cross-functional deal support, and onshore/offshore team management. Drive process standardization, automation, CRM tracking, and performance metrics to improve win rates and ensure smooth onboarding and transition to delivery. Serve as escalation point for complex, high-value opportunities and coach teams to maintain quality and efficiency.

Lead a global consumer support organization to deliver member-first service by optimizing Zendesk, AI-driven automation, and self-service. Drive operational excellence through KPI ownership, governance for credits/escalations, voice-of-member insights, cross-functional influence, quality programs, and workforce planning to improve CSAT, deflection, SLA performance, and cost-to-serve.

Architect and scale a governed BI and analytics platform (Snowflake, dbt, Sigma) to deliver trusted, standardized KPI frameworks and semantic layers. Build high-quality data models, optimize SQL for large datasets, enable self-serve analytics, mentor engineers, drive governance and testing standards, and partner with Product, Data Science, Finance, and business teams. Promote AI-assisted tooling to accelerate analytics delivery and improve metric trust and reporting consistency.

Lead product strategy and roadmap for the Research Management Platform, drive commercial outcomes (growth, adoption, retention), prioritize investments, modernize workflows with automation and AI, run product operations, mentor Product Managers, and align cross-functional teams to deliver measurable business impact.

Lead design and hands-on delivery of a next-generation data platform and pipelines (batch, ELT, near-real-time) powering BI, experimentation, and ML. Own platform architecture, data modeling, governance, observability, and mentor engineers while modernizing legacy systems and driving AI-first data engineering practices across cross-functional teams.

Lead and coach a project management team delivering quantitative online market research. Drive operational excellence, quality assurance, process automation, vendor coordination, cross-functional stakeholder communication, budgeting/gross-margin awareness, training, and support sales scoping. Ensure team performance, compliance, and scalable delivery across US and offshore operations.

Lead processing of survey data into cloud analysis tools, build dashboards and visualizations, train and support clients, collaborate across teams, and deliver high-quality work to meet project objectives and deadlines.

Lead architecture modernization of large Java backend systems, decompose monoliths into modular services, improve performance, scalability, reliability, and observability, mentor engineers, define pragmatic architecture roadmaps, and champion responsible AI-assisted development and engineering best practices.