Search the 13 jobs at Productboard

Build and improve a platform for gathering user feedback. Collaborate with product managers and designers to create practical solutions.

As a Senior Staff Software Engineer, you will lead the development and improvement of our Insights Experience platform, ensuring that our customers can prioritize based on user needs. You will provide technical leadership to the team and play a key role in shaping our technology stack and architecture. Your work will have a direct impact on the performance, scalability, and robustness of our user-facing product.

Staff Product Designer role at Productboard focused on developing the product area related to customer insights and ensuring a customer-centric approach across platforms. Responsibilities include uncovering customer-centric requirements, defining initiatives, mentoring designers, leading design discussions, and enhancing design patterns.

Seeking a Customer Success Manager (CSM), Enterprise to manage a portfolio of midmarket and Enterprise customers, develop strategic success plans, and maximize customer value outcomes. Responsibilities include post-sale relationship management, advocating for the customer, and leading customer success retrospectives. Ideal candidate must have 5-7 years of experience in customer success management, excellent customer discovery skills, and experience working with C-Suite stakeholders.

Productboard is seeking a Senior Manager for GTM Systems and Operations to support the GTM team in achieving revenue goals and driving customer success. Responsibilities include managing the core GTM tech stack, developing systems architecture, evaluating new technologies, ensuring data accuracy, and collaborating with cross-functional teams.

As a Sr. Account Executive, Commercial, you will drive revenue and new business deal cycles in North America, working with companies to understand their product priorities. Responsibilities include building pipeline, driving revenue, demonstrating product capabilities, negotiating contracts, and exceeding quarterly revenue targets.

Seeking a Solutions Architect responsible for onboarding and enabling customers at the outset of their journey with Productboard, ensuring successful activation and long-term value. Requires project and product management skills, technical acumen, and collaboration with internal teams. Responsibilities include coaching customers, creating onboarding plans, and advocating for customer success. Requirements include 2+ years of product management and customer implementation experience, technical skills, and strong communication abilities.

Lead Lifecycle Marketing Manager focused on driving user engagement metrics and expanding lifecycle marketing channels. Responsible for building outstanding customer experience through email and in-app messages.

Join the Analytics team at Productboard to drive a data-first culture, analyze user behavior, and inform product and business recommendations through advanced statistical techniques and data visualization.

Productboard is seeking an experienced Enterprise Sales Engineer to drive revenue growth through new business development and existing account management. Responsibilities include partnering with Account Executives, delivering presentations and demos, guiding customers through the evaluation process, and being the primary owner of technical aspects in the sales cycle. The ideal candidate will have a BA/BS degree, 2+ years of sales engineering experience in SaaS, and excellent communication skills.

Seeking an experienced Strategic Finance professional to support high growth business. Responsibilities include financial analysis, forecasting, strategic planning, and collaborating with key stakeholders. Requires 2-5 years of experience in relevant fields and a Bachelor's degree in Finance or Economics.

Seeking a Principal Product Manager to lead the Insights team, responsible for customer-centric product development. Must drive strategy, collaborate with cross-functional teams, and stay ahead of industry trends. Strong communication skills and advocacy for best practices required.

Join our team as a Senior Manager, Marketing Operations to optimize marketing processes, manage marketing technology, analyze data, support campaign execution, lead nurturing, and drive efficiency. Collaborate with cross-functional teams and drive continuous improvement.