Teams at Profound

Own and scale Profound’s private equity channel by building relationships with investment funds, operating partners, and portfolio companies. Structure referral and co-sell partnerships, support portfolio activation, create scalable programs and reporting, manage channel pipeline and revenue, and represent the company at PE events. Partner cross-functionally with Sales, Customer Success, and Solutions to drive successful rollouts and measurable AI marketing results.

Lead and develop a mid-market account management team responsible for renewals, cross-sells, upsells, retention, and expansion revenue. Own the team’s book of business, forecast accuracy, pipeline discipline, account strategy, and customer escalations. Build scalable playbooks, training programs, and processes while partnering with Product, Engineering, Marketing, and Engagement Management to improve customer outcomes and team performance.

Architect, build, and operate Profound’s revenue systems connecting Salesforce with data warehouses, CPQ, billing, enrichment, marketing automation, and AI agents. Develop Salesforce functionality with Apex, Lightning Web Components, and Flow; create Python-based integrations and LLM-powered workflows; model GTM data; and establish standards for deployment, governance, observability, and access management.