Teams at Prolific

Own the end-to-end success lifecycle for strategic customers developing frontier AI models. Drive onboarding, adoption, consumption, expansion, renewals, advocacy, and value realization. Serve as a trusted advisor to executive, research, technical, and business stakeholders; lead business reviews, develop success plans, forecast consumption, mitigate risks, and coordinate cross-functional teams. Improve customer-success playbooks and represent customer outcomes through case studies and advocacy.

Own net-new and expansion enterprise sales cycles with frontier AI labs across the West. Build relationships with AI research, product, and executive stakeholders; manage complex, multi-threaded technical sales processes; develop proposals, pilots, and success plans with cross-functional teams; forecast pipeline and communicate deal health; and relay customer feedback to product and marketing. The role requires extensive experience selling strategic B2B technology solutions, including seven- and eight-figure deals.

Lead Prolific’s participant growth strategy across acquisition, activation, engagement, and retention. Build scalable acquisition channels, partnerships, and growth operations while managing a multidisciplinary team spanning marketing, recruitment, partnerships, and community. Use funnel metrics, cohort analysis, CAC, LTV, and marketplace data to drive decisions. Partner with Product, Engineering, Data Science, and Operations to improve participant journeys, automate processes, and deliver sustainable marketplace growth.