Teams at Prudentia Sciences

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

Own full lifecycle for enterprise biopharma customers: run onboarding and implementation, drive adoption and retention, lead QBRs, spot expansion opportunities, troubleshoot platform issues, and liaise with Product and Engineering to surface customer needs and improve the product.