Jobs at Pylon (usepylon.com)

As an Account Executive at Pylon, you will sell high volume deals primarily to early-stage B2B tech companies, managing the sales process from demo to close.

The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.

As a Software Engineer at Pylon, you will develop AI features, enhance performance, and improve product quality while enjoying autonomy in your work.

The Account Executive will manage existing accounts, driving revenue through expansion, renewals, and strategic growth while collaborating with Customer Success Managers.

As the first recruiting hire at Pylon, you'll own the complete recruiting process for GTM roles, engaging with talent to drive growth.

As a Software Engineer at Pylon, you'll build AI features, enhance observability, and improve the performance of the platform while managing your own work autonomously.

Join Pylon as a Software Engineer to build a B2B post-sales support platform, focusing on coding and project management with autonomy.

Lead the people function at Pylon, overseeing people ops, HR, recruiting, and company culture. Drive strategic vision and scalability as the team grows.

The GTM Recruiter will own the recruiting process for GTM roles, improve recruiting strategies, and build strong talent pipelines in a high-growth startup.

As Office Manager, you'll support founders, manage office operations, coordinate events, handle supplies, and assist with administrative tasks.

The SDR Manager at Pylon will build outbound processes, qualify leads, book meetings, and collaborate with the AE team while developing strategies for success.

The Enterprise Account Executive will manage full-cycle sales for complex B2B accounts, lead discovery and executive conversations, and close significant deals. Strong experience in SaaS sales and ability to navigate competitive markets is required.

Manage and coach a team of Account Executives, scale sales processes, drive execution across sales motions, and partner with leadership for performance management.

The Product Support Engineer will engage with customers, create knowledge base content, provide feedback on the product, and support process development.

Own and scale Pylon's events program end-to-end: set annual strategy, run conference and hosted events, align outreach with sales, manage logistics/vendors/budgets, drive pipeline through on-site and post-event follow-up, build community programs, and measure event-driven pipeline outcomes using AI tools.

The Content Marketer will create and manage Pylon's written content, produce product updates, and collaborate on marketing campaigns with the PMM and Growth Lead.

Pylon's first Controller will own month-end close, GAAP financial reporting, AR/AP operations, systems and ERP implementation, internal controls and audit readiness, automation of accounting workflows, and management of auditors, tax advisors, and banking relationships to scale finance operations.

Build and lead the Solutions function owning the end-to-end technical customer journey: define operating model, playbooks, and tooling; personally lead strategic deployments, implementations, and escalations; recruit and coach Solutions/Implementation/Forward Deployed engineers; and partner cross-functionally to improve deployments, integrations, and customer outcomes.

Join Pylon as the first Product Manager to manage a product area, drive business outcomes, and collaborate cross-functionally to deliver solutions.

As a Software Engineer at Pylon, you will build AI platforms, improve LLM observability, and enhance AI feature quality and performance, all while focusing on productivity and ownership of your work.