Jobs at Quince

Lead end-to-end UX for complex e-commerce initiatives across iOS, Android, and web. Establish UX direction, champion app-first experiences, evolve design systems, and partner with Product, Engineering, Analytics, and Brand. Use research, behavioral data, experimentation, and strong interaction design to improve customer journeys from discovery through post-purchase. Mentor designers, influence product strategy, and communicate design decisions to senior stakeholders.

Lead the infrastructure and DevOps technical vision, architecture, and roadmap. Design resilient, multi-region AWS environments; build developer platforms and self-service tooling; establish reliability, disaster recovery, observability, security, and compliance standards; and mentor engineers. The role partners across engineering, product, and security to resolve systemic bottlenecks and drive scalable, cost-effective cloud operations.

Design, build, and maintain secure, scalable AWS infrastructure across development, staging, and production. Automate infrastructure and CI/CD pipelines, manage Docker and Kubernetes environments, implement observability, and improve system reliability, performance, disaster recovery, and developer experience. The role also involves capacity planning, security controls, networking, access management, and database and caching support.

Coordinates global interviews and candidate experiences while improving recruiting workflows, SOPs, and scheduling processes. Owns offer letter governance, administers Greenhouse and ModernLoop, interprets recruiting policies, resolves complex scheduling issues, and implements recruiting process automations. The role also advises recruiting teams, influences tooling decisions, and helps develop coordinators.

Design and own Quince’s agentic infrastructure for marketing execution and user growth. Build scalable LLM services, multi-agent event streams, automated content and multimodal asset pipelines, and autonomous campaign optimization systems. Establish safe LLM operating protocols, including confidence limits, prompt versioning, fallback, and rollback frameworks. Collaborate with Product, Data Science, and Engineering teams to improve catalog data integration, reduce latency, and increase advertising delivery efficiency.

Own end-to-end UX design for Quince’s internal and external platform tools, including data-heavy dashboards and complex operational workflows. Partner with Product, Engineering, Operations, and end users to define problems, create information architecture and interaction models, prototype solutions, and guide implementation. Apply and evolve design systems while using AI tools such as Claude and Figma Make to accelerate design exploration, prototyping, iteration, and collaboration.

Own Quince’s global organic social strategy, channel architecture, team, measurement, and operating cadence. Lead performance reporting against revenue and growth outcomes, build platform-specific testing programs, scale short-form video, and establish content operations across major social channels. Partner with Brand, Communications, and Community teams while managing agency and freelance partners. The role requires strong creative judgment, social analytics and attribution expertise, team leadership, and hands-on execution for a high-growth consumer brand.

Build and productionize end-to-end machine learning models, automated bidding and allocation algorithms, and data pipelines to optimize performance marketing spend. Manage ad platform integrations and bidding automation, automate creative/design workflows, solve loosely defined optimization problems, and collaborate cross-functionally with marketing, product, and leadership.

Build and deploy production-grade ML models for real-time personalization, recommendations, search, and AI-powered shopping experiences. Own end-to-end pipelines, feature engineering, model deployment, live experiments, and cross-functional data-product specifications to improve conversion and engagement.

Design, build, and own Quince's end-to-end ML platform (training, serving, feature pipelines, monitoring). Create developer-facing MLOps tooling, select core components, optimize GPU and cloud costs, ensure scalable, reliable production deployments, lead RCAs, and mentor engineering teams to raise platform and operational standards.

Lead end-to-end supply chain planning science: own forecasting tournaments, inventory placement optimization, vendor performance systems, and raw-material signals. Define methodology, production models, and iteration loops; drive AI-native workflows (LLM-aided EDA, agentic feature engineering), partner with planning operators and engineering, and mentor junior scientists to raise methodological standards and deliver measurable business impact.

Lead end-to-end supply chain planning and forecasting modeling: demand forecasting across geographies, forecasting tournaments, inventory placement optimization, vendor performance modeling, and raw-material signal generation. Collaborate with leadership and engineering to productionize models and apply AI-native techniques (LLM-aided EDA, agentic feature engineering, AI-augmented experimentation).

The Senior Engineering Manager will architect MLOps infrastructure, drive strategic prioritization, manage compute costs, and oversee the ML lifecycle for Quince's AI initiatives.

Lead design and delivery of growth engineering systems for performance marketing, including campaign management, ads bidding optimization, creative generation, and experimentation. Collaborate with marketing, product, and data science, drive architecture, reliability, performance, and data-driven decisions, and mentor engineers through code reviews and technical leadership.

Execute color from concept through bulk production by reviewing and approving lab dips, evaluating color accuracy (visual and instrumental), ensuring dye lot consistency, managing color fastness and opacity testing, troubleshooting with mills, supporting color management digitization, and collaborating with creative, product development, production, and supply chain teams.

Design, develop, and maintain scalable storefront ecommerce systems and APIs across backend and frontend. Lead complex customer-facing features (browsing, product pages, cart, checkout), optimize performance, drive architecture and testing best practices, debug production issues, mentor engineers, and collaborate with product, design, and mobile teams to deliver high-quality, high-scale solutions.

Leads global procurement strategy for bags and accessories, driving cost reductions, competitive RFPs, clean-sheet costing, supplier negotiations, buy-plan approvals, and upstream material sourcing. Partners with merchandising, materials, production, technology, and Tier 1 and Tier 2 manufacturers to improve margins, ensure supply continuity, and advance sustainability. The role also identifies value creation opportunities through verticalization, volume consolidation, commodity management, and AI-enabled procurement processes.

Produces and leads 3–5 studio shoot days weekly, managing pre-production, logistics, talent, on-set visual execution, and post-production handoff. Translates performance briefs into scalable, test-ready social video content, including hooks, CTAs, alternate messaging, and b-roll. Partners with Growth Marketing, Brand, Creative, styling, merchandising, and editing teams to support performance testing, maintain creative quality, and manage organized asset workflows.

Administer and optimize Greenhouse, ModernLoop, and related recruiting systems. Configure workflows, permissions, templates, interview plans, integrations, and automations; maintain ATS data quality and reporting readiness; provide system support; coordinate with vendors and systems engineers; and document processes and training materials. The role also identifies AI-enabled automation opportunities to improve recruiting efficiency and accuracy.

Lead inventory planning and forecasting for a business portfolio: produce style-color-size weekly forecasts, drive in-stock rates, turns and ROI, partner with sourcing/vendors and tech to build automated forecasting systems, conduct root-cause analytics, present to executives, and manage/mentor team members.