Teams at Rakuten Group, Inc.

Coordinates high-volume interviews across time zones, manages candidate and hiring-manager communications, resolves scheduling conflicts, prepares offer letters, and supports Talent Acquisition operations projects involving process improvements, reporting, data tracking, and documentation. Maintains confidentiality while delivering an accurate, timely, and positive candidate experience.

Provides labor and employment legal counsel across multiple regions, advising HR and business leaders on employee relations, investigations, policies, compliance, litigation, restructuring, immigration, privacy, and employment-related transactions. Leads investigations, manages outside counsel, drafts agreements and settlements, monitors legal developments, conducts risk assessments, and delivers training. Requires substantial employment litigation and in-house or law firm experience, strategic judgment, strong communication, and active bar membership.

Lead internal communications for Rakuten Rewards, partnering with executives and HR to translate strategy into employee-facing messaging. Build listening systems, measure comprehension, run All Hands and leadership programs, manage channels and content, and coach leaders on consistent, data-informed communications to drive employee understanding and engagement.