Jobs at The RealReal

Staff Salesforce Engineer responsible for hands-on Apex and Lightning development, Salesforce architecture, integrations, AI-driven automation, platform observability, automated testing, and scalable delivery. The role leads solution design, establishes engineering standards, supports governance, mentors engineers, and partners with stakeholders. Key initiatives include Agentforce, Data Cloud, voice recognition, outreach automation, SSO, master data management, and complex Salesforce environments.

Leads integrated go-to-market strategy across campaigns, launches, seasonal moments, partnerships, and company priorities. Aligns brand, creative, communications, performance marketing, CRM, product, retail, and other teams around objectives, audiences, messaging, timelines, KPIs, and ownership. Establishes planning cadences, governance, measurement frameworks, and optimization loops; recommends prioritization and resource tradeoffs; presents plans to senior leadership; and manages marketing talent while remaining hands-on.

Lead pricing strategy and execution for Womens, Mens & Vendor channels. Manage and develop a pricing team, analyze KPIs, implement pricing models, collaborate cross-functionally, improve pricing algorithms and automation, and drive revenue while preserving consignor experience.

Lead hands-on Salesforce development and architecture for marketing tools and AI automation. Build Apex, LWC, VisualForce, and Aura solutions; ensure scalable integrations, bulk-safe patterns, automated tests, and environment governance. Drive AI initiatives (Agentforce, voice, outreach), mentor engineers, and collaborate with stakeholders on security and performance.

The Senior Director of Operations Finance collaborates with leadership, developing financial strategies, budgets, and forecasts while leading a team of analysts and improving financial processes.

Lead the design and execution of compensation strategy for the enterprise, focusing on alignment with business priorities and competitive market positioning, while partnering with various departments to drive performance and retention.

Lead architecture and development of scalable software solutions for the Seller Platform. Collaborate with product and business stakeholders, conduct code reviews, mentor engineers, research emerging technologies, and solve complex technical challenges. The role requires strong Java and Ruby experience, distributed systems expertise, software architecture knowledge, and proficiency with modern AI coding tools.

Own customer experience product strategy and roadmaps across web and mobile commerce. Lead experimentation, data analysis, usability testing, customer research, and post-purchase experience improvements. Partner with Engineering, Design, Marketing, Merchandising, AI, and Analytics teams to deliver features that improve engagement, conversion, trust, and customer lifetime value. Communicate product vision and priorities to executives while balancing short-term delivery with long-term strategy.

Maintain and evolve the Looker BI architecture, including LookML models, Explores, dashboards, reporting assets, platform administration, permissions, governance, and performance optimization. Troubleshoot data and reporting issues, deliver scalable self-service analytics solutions, clean up legacy content, and collaborate with cross-functional teams. Provide documentation and user training while supporting compliance, access reviews, and best practices.

Leads and executes SOX control testing, documents audit workpapers, manages GRC updates and evidence requests, evaluates internal controls, coordinates remediation, supports internal audits, and partners with stakeholders and external auditors. Advises process owners on risk mitigation, control improvements, and compliance with IIA standards. Requires audit experience, knowledge of COSO, GAAP, ITGC controls, strong communication, analytical skills, and project coordination abilities.

Lead architecture and development of scalable full-stack software solutions, make strategic technical decisions, collaborate with product and business stakeholders, conduct code reviews, promote engineering best practices, mentor junior engineers, research emerging technologies, and solve complex technical challenges. The role focuses on building and optimizing distributed systems and consumer-facing platform experiences.

Leads enterprise technical operations across networking, endpoint management, infrastructure, enterprise applications, AI enablement, incident management, vendors, and distributed corporate, retail, and authentication-center environments. Builds and develops a high-performing technology operations organization, drives automation and self-service, establishes service metrics, ensures resilience and uptime, and advises executives on technology risk and operations.

Lead and operationalize high-priority revenue initiatives across Sales, Marketing, Product, Merchandising, Finance, and Operations. Build business cases, define governance and KPIs, manage cross-functional execution, track impact via dashboards, and report results to executive leadership.

The Staff Software Engineer will lead the development of software solutions for the Sales & Retail team, mentor junior engineers, and optimize systems for enhanced customer experience.