Jobs at The RealReal

Drive boutique revenue through proactive floor selling, clienteling, and outreach to grow a personal book of business. Exceed sales KPIs, provide luxury-level product storytelling and styling, maintain visual standards and operations, and use Salesforce and internal tools to track client preferences.

Lead development and execution of omnichannel campaigns, collaborating with Merchandising, Marketing, and Creative to drive engagement and growth. Responsible for strategic planning, KPI establishment, and campaign optimization across channels with a focus on driving GMV and consumer engagement.

Design and deliver inclusive employee experience programs across the lifecycle. Lead onboarding, ERG strategy, engagement and recognition tools, integrate DEI into people processes, partner cross-functionally, measure impact using engagement metrics, and optimize culture and internal brand.

The Senior Director of Operations Finance collaborates with leadership, developing financial strategies, budgets, and forecasts while leading a team of analysts and improving financial processes.

The Analytics Manager will analyze quantitative data to support marketing, sales, product, and operations, delivering insights for decision-making. They will manage complex analytics projects, lead marketing performance measurements, and collaborate with cross-functional teams to improve data quality and business performance.

Lead the design and execution of compensation strategy for the enterprise, focusing on alignment with business priorities and competitive market positioning, while partnering with various departments to drive performance and retention.

The Business Development Representative qualifies leads for The RealReal, nurturing them through communication and educating clients on consignment processes and expectations.

Lead and mentor a software engineering team building the intake and authentication systems that feed a global Item Master. Partner with Product and AI/ML to integrate computer vision, automated tagging, and robotics into warehouse workflows. Own architecture, scalability, backend services, database design, and vendor/hardware integrations while driving agile delivery and operational OKRs.

The Senior Product Manager, Customer Experience will lead the modernization of digital experiences, focusing on customer journeys, cross-functional collaboration, data analysis, and strategic product vision with long-term impact.

Lead the MarTech product vision and strategy to optimize acquisition, retention, CLV and ROAS. Own core marketing data and tech infrastructure (CDP, identity, automation), manage multiple engineering squads and data science partners, write technical requirements, prioritize roadmaps, measure impact, and mentor cross-functional product talent.

The Staff Software Engineer will lead the development of software solutions for the Sales & Retail team, mentor junior engineers, and optimize systems for enhanced customer experience.

The Operations Strategy Lead drives data-informed decisions, analyzes operational performance, designs experiments, supports KPI tracking, and collaborates across teams to improve performance and achieve strategic goals.

The Director, Operations Analytics will lead analytics initiatives, optimize operational efficiency, design enterprise-level analyses, and work closely with teams across the organization to provide strategic insights and ensure alignment with business goals.