Jobs at Ricoh Global Services

Handles daily inbound and outbound mail, including pickup, sorting, distribution, postage, and delivery. Operates high-volume copiers, bindery, scanning, shipping, and receiving equipment; performs basic troubleshooting, quality checks, inventory tracking, reporting, and customer service. May support filing, meeting-room setup, building moves, light maintenance, and cleaning. Requires frequent standing, walking, lifting up to 50 pounds, and driving between buildings, with occasional nights or weekends.

Manage and grow customer accounts by identifying needs, aligning Ricoh solutions, and expanding market share. Develop new business, build relationships with decision-makers, deliver consultative presentations and proposals, communicate financial and operational impacts, and maintain stakeholder engagement throughout the sales process. Role is commission-eligible and requires about 20% travel.

Manage daily operations of a mail room/copy/scan facility, supervise a small team, handle customer issues and contract compliance, train staff, track SLAs, maintain site profitability, and complete site reports and procurement tasks.

Develops demand and manages complex sales opportunities for integrated workflow, outsourcing, and business process solutions. Builds relationships with C-suite stakeholders, leads capture efforts and technical bids, shapes client requirements, creates differentiated value propositions, and manages pursuits through close. Coordinates internal teams and vendors, develops business cases, performs competitive and market analysis, and ensures effective project handoffs while addressing enterprise IT and business process objectives.

Lead portfolio strategy and product lifecycle for B2B SaaS services: launch, position, price, and retire products. Provide SME guidance, market research, competitive analysis, sales enablement, roadmaps, forecasts, and cross-functional collaboration to drive revenue and product performance.

Lead and close complex enterprise workflow, integration, and outsourcing sales. Build C-suite relationships, develop value propositions and capture strategies, manage multi-year pursuits, coordinate cross-functional teams, and deliver solutions that meet client business and IT requirements.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.