Teams at Ricoh USA, Inc.

Provide daily on-site support for Ricoh-managed printers: respond to service and supply alerts, maintain consumable inventory, perform basic maintenance, train users, manage hardware procurement and asset records, escalate issues to Level 2 as needed.

The specialist manages customer service, schedules equipment, assists in legal workflows, performs office and copier maintenance, and handles confidential documents.

The role requires providing legal service support by managing document workflows, delivering customer service, troubleshooting equipment, and ensuring safe handling of materials. Responsibilities include mail distribution, document scanning, and maintaining equipment logs in a legal environment.