Teams at Rockbot

The Network IT Specialist will manage Tier 2 escalations, troubleshoot complex networking and hardware issues, optimize support operations with AI tools, and enhance documentation. The role involves collaborating with cross-functional teams and ensuring customer satisfaction through effective problem-solving and communication.

Lead and evolve Rockbot's growth marketing function, focusing on customer acquisition, pipeline growth, and implementing AI-driven strategies.

Lead technical pre-sales for mid-market and enterprise deals: run demos, perform technical discovery, design AV/media solutions, scope integrations, respond to RFPs/security questionnaires, support POCs, and enable Sales, Product, and Customer Success to ensure accurate scoping and smooth onboarding.