The Account Manager will manage and grow relationships with enterprise clients, drive onboarding processes, and ensure client satisfaction and retention, utilizing data-driven strategies.

As a Client Support Specialist, you will assist veterinarians, hospitals, and technicians by managing inquiries, troubleshooting issues, documenting processes, and coordinating with other departments while maintaining effective communication.

Lead and scale Roo's revenue organization across hospitals and providers: design coverage and GTM playbooks, set hiring and performance standards, own CRM/tooling and forecasting, build enablement/QA loops, align cross-functionally, and drive growth while managing unit economics and cost of sales.

The role involves building relationships with veterinarians, matching them with hospitals for shifts, and driving regional growth through outreach and engagement events.

The Director of Sales Operations oversees Roo's sales operations strategy, optimizing systems and processes, leading the Sales Ops team, and collaborating with stakeholders to enhance revenue growth and forecasting accuracy.

The Senior Product Designer will create user experiences for Roo's platforms, manage design systems, lead user research, and mentor junior designers while collaborating with cross-functional teams.

The Senior FP&A Analyst will build financial models, support reporting and planning, and partner with departments for business performance insights.

The Growth Analyst partners with teams to set metrics, develop dashboards, run investigations, and translate insights to improve product initiatives.