Jobs at Runway

Build and optimize enterprise demand-generation programs across paid media, webinars, account-based marketing, social, and content syndication. Own campaign strategy, budgets, testing, reporting, attribution, and pipeline outcomes. Partner with Sales, Product Marketing, Content, Design, and RevOps to target accounts, define KPIs, create dashboards, and improve conversion. Establish new programs and channels, manage overlapping campaigns, and scale effective initiatives.

Manage day-to-day operations for an in-house creative department, including resource allocation, scheduling, project tracking, intake, production calendars, prioritization, and deadline management. Lead resourcing meetings, resolve bottlenecks, coordinate freelancers and vendors, manage production budgets, and oversee projects from briefing through delivery. The role also manages a small team and develops AI-driven processes to improve creative operations.

One-year fellowship for early-career lawyers supporting commercial contracting at an AI company. Responsibilities include drafting and negotiating SaaS, DPA, partnership, and vendor agreements; advising sales; improving contract processes and legal tools; researching generative AI developments; and contributing to privacy, IP, product counseling, or compliance projects.

Lead Runway’s social media strategy and operating model across major platforms. Define channel roles, manage launch and editorial calendars, support researchers and executives with social content, amplify creator work, coordinate with Research, Product, Communications, and Brand, and establish data-driven measurement. The role requires translating technical AI and research concepts for broad audiences while balancing creative judgment, strategic leadership, operational ownership, and hands-on execution.

Owns day-to-day HR operations, including employee lifecycle management, Rippling HRIS administration, immigration, leave and accommodations, benefits, performance cycles, engagement surveys, compensation programs, and compliance. Advises managers and employees on HR matters, improves policies and processes, and partners with the HR Manager to support a rapidly growing organization.

Advises product, engineering, partnerships, sales, marketing, and executives on AI product legal matters. Provides guidance from product design through launch, negotiates data partnerships, IP and model licensing, SaaS customer contracts, APIs, DPAs, reseller, procurement, marketplace, vendor, and strategic partnership agreements. Builds scalable legal playbooks, self-service resources, enablement programs, and AI-enabled automation while monitoring evolving AI law and policy.

Build and deploy AI workflows, integrations, plugins, data pipelines, and proofs of concept for major customers. Diagnose production blockers, run technical evaluations and managed trials, scope deployments, accelerate customer onboarding, and convert successful solutions into reusable products. Partner with executives, engineers, Product, Engineering, and Creative teams while measuring customer outcomes and feeding recurring needs into the product roadmap.

Own the integrated financial model, including three-statement projections, scenarios, and long-range planning. Lead strategic analyses for capital allocation, headcount, build-versus-buy decisions, partnerships, pricing, and infrastructure investments. Develop operating models, unit economics, retention and capacity metrics, dashboards, and KPI infrastructure. Support investor relations, financing strategy, and executive or board materials while partnering closely with finance and functional leadership.

Own Runway’s self-serve and enterprise pricing, packaging, credit, and consumption models. Develop pricing frameworks, experiments, cost-to-serve and margin models, model and third-party economics, enterprise contracts, and sales guardrails. Partner with Product, Finance, Research, Infrastructure, Growth, Data, Sales, Partnerships, and Billing Engineering. Lead customer communications for pricing changes and build a pricing team over time.

Develops original concepts and working prototypes that demonstrate emerging AI video, world model, and agentic system capabilities. The role combines creative direction, coding, interaction and visual design, storytelling, and research exploration. Responsibilities include collaborating with researchers and engineers, rapidly testing ideas, and packaging explorations into polished demos, films, and interactive experiences that communicate the potential of new AI systems.

Partners with leaders and managers on organizational design, headcount planning, performance, career development, employee relations, compensation, talent programs, and engagement initiatives. Uses people data to identify risks and recommend actions, advises executives, leads investigations, and develops HR programs for a fast-growing company.

The Business Development Representative will research and prioritize target accounts, engage stakeholders, create personalized outbound campaigns, generate qualified pipeline, schedule meetings, maintain CRM activity, and provide prospect feedback. The role partners with Enterprise and Mid Market account executives and may eventually manage and close smaller SMB opportunities. The representative will also help refine prospecting strategies, messaging, sequencing, and team playbooks.

Manage Runway's paid influencer and affiliate programs: identify and pitch creators (mainly YouTube), negotiate deals, handle contracts and payments, partner with agencies and growth for attribution/reporting, surface creator trends to inform creative strategy. Not a content production role.

Own and develop production systems supporting AI-powered customer experience, including support agents, ticketing, billing workflows, reporting, QA, monitoring, releases, guardrails, and knowledge management. Build TypeScript and Node.js services on AWS, manage AI vendor integrations, create test suites and evaluations, and coordinate improvements across Product, Engineering, Education, Analytics, and community teams.

Design and produce high-volume performance marketing assets across video, motion, and static formats for paid social, display, and YouTube. Use Runway and other generative tools to create polished, on-brand creative. Own ad execution from concept through delivery, develop creative variants for testing, interpret performance data, support product launches, maintain templates and design systems, and collaborate with product marketing, growth, and creative teams.

Lead and scale Runway's Enterprise revenue segment (25-40 GTM teammates). Own new ACV and NRR targets, manage forecasting and pipeline discipline, engage C-level buyers, drive license consumption and renewals, hire and develop frontline sales managers and revenue pods, and operate revenue as P&Ls to achieve aggressive growth.

The Commercial Counsel will lead negotiations with customers and partners, implement commercial processes, and manage legal aspects within a fast-paced environment, specifically in the generative AI sector.

Provide high-volume inbound customer support across plans, escalate and triage technical issues, engage community channels, identify ticket patterns and recommend product improvements, create self-service content, contribute to process automation, and collaborate with product and enterprise support teams.

Lead company-wide product marketing: define positioning across Creative, Dev, and Robotics; build a fast launch operating system; run competitive intelligence; enable GTM teams; write launch narratives and enablement materials; talk to customers; ship hands-on; and hire and scale a product marketing team.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.