Teams at Runway

Own and develop production systems supporting AI-powered customer experience, including support agents, ticketing, billing workflows, reporting, QA, monitoring, releases, guardrails, and knowledge management. Build TypeScript and Node.js services on AWS, manage AI vendor integrations, create test suites and evaluations, and coordinate improvements across Product, Engineering, Education, Analytics, and community teams.

Own the revenue organization’s technical systems and RevOps infrastructure. Build Salesforce integrations, enrichment pipelines, routing logic, agentic workflows, usage-based intent signals, reporting, deal desk automation, and churn or expansion detection. Connect GTM tools through APIs and webhooks, maintain data quality and observability, measure adoption and revenue impact, and partner with sellers and Product to improve enterprise revenue operations.

Design and produce high-volume performance marketing assets across video, motion, and static formats for paid social, display, and YouTube. Use Runway and other generative tools to create polished, on-brand creative. Own ad execution from concept through delivery, develop creative variants for testing, interpret performance data, support product launches, maintain templates and design systems, and collaborate with product marketing, growth, and creative teams.