Teams at Sardine

Lead and scale a Support Engineering team handling complex API and payments issues, own incident response and SLAs, build operational processes, drive metrics and automation, partner cross-functionally, and hire and develop team members.

Lead client implementations and integrations for fraud and compliance products. Translate technical and business requirements into scalable solutions, manage onboarding and implementation projects, own API and SDK documentation, analyze SQL and JSON payloads, mitigate delivery risks, support clients, and provide product feedback to internal teams.

Build and deliver features for Sardine’s internal and client-facing dashboards, collaborating with stakeholders from implementation through delivery. The intern will enhance employee productivity, maintain high standards for testing, documentation, security, privacy, and compliance, and apply an empathetic, customer-centric approach. The internship requires at least 20 hours weekly for a minimum of three months and is remote within the United States or Canada.