Teams at Scorpion Enterprises

Designs, delivers, and improves onboarding and skills-training programs for Customer Success teams. Develops curricula, facilitator guides, assessments, and job aids; facilitates virtual and in-person learning; manages LMS learning paths; analyzes learner and performance data; and recommends program improvements. Partners with Customer Success leaders and cross-functional teams to support digital marketing, client-service, account-management, and technology enablement while mentoring other facilitators.

Leads Scorpion’s revenue operations and analytics function, including revenue data architecture, reporting, forecasting, pipeline inspection, Salesforce administration, marketing operations, and AI enablement. Partners with Sales, Marketing, Finance, Customer Success, and Product to improve revenue predictability, process efficiency, data quality, and retention insights. Presents recommendations to executives and leads Salesforce Administration and Marketing Operations teams while remaining hands-on with analytics, systems, and operational processes.

Build and maintain enterprise client relationships, develop digital marketing strategies across SEO, paid advertising, social media, chat, and content, monitor campaign performance, manage budgets, recommend improvements, and identify upselling opportunities. The role coordinates with internal marketing specialists to execute client strategies, deliver measurable outcomes, and support account growth.