Jobs at Scout Motors Inc.

Lead strategy, architecture, roadmap, and execution for Scout's Vehicle Transaction Platform powering registration, financing, identity/fraud checks, insurance, trade-ins, document generation, and secure storage. Drive integrations, API contracts, platform standards, cross-functional alignment, vendor partnerships, and KPIs to ensure scalable, compliant, and auditable transaction workflows.

The Senior Staff Software Engineer will lead software development teams to create digital solutions across various platforms, ensuring high-quality delivery and technical guidance while working collaboratively with cross-functional partners.

Design, build, and release high-quality iOS applications powering connected vehicle experiences. Lead implementation of complex mobile features, drive technical excellence, collaborate with cross-functional teams, maintain automated testing, troubleshoot performance and security issues, and mentor junior engineers.

Maintain and improve cloud infrastructure using IaC; support and operate CI/CD pipelines and Kubernetes (EKS); write automation tooling; implement monitoring, logging, and alerting; collaborate with dev and security teams; participate in on-call rotations and incident response; contribute to internal developer experience.

Lead the design, implementation, and maintenance of cloud platform infrastructure using IaC and container orchestration. Build CI/CD pipelines, automation, monitoring, logging, and developer experience tools. Collaborate with security and cross-functional teams and lead engineers to ensure scalable, reliable, and secure platform operations and developer productivity.

Lead design, implementation, and maintenance of cloud infrastructure and platform engineering using IaC and container orchestration. Build CI/CD, automation, monitoring, and logging; select managed cloud services; collaborate with security and cross-functional teams. Lead engineers, improve developer experience, and own the internal developer portal to enable reliable, scalable deployments.

Lead development of analytics, systems, reporting, automation, and processes to optimize vehicle value and disposition across fleet, CPO, retail, and wholesale channels. Build dashboards, forecasts, and KPI frameworks; own remarketing systems; partner cross-functionally to drive inventory velocity, residual management, and operational improvements.

Lead and mentor engineering teams to define and deliver scalable backend platforms across order management, inventory, connectivity, and other digital products. Drive architecture, platform strategy, technical governance, large multi-year initiatives, and adoption of engineering best practices and AI-assisted development.

Lead design and development of internal web applications and shared UI components. Architect scalable, performant, and accessible front-end systems, integrate with back-end services and SSO, implement testing and CI/CD practices, mentor engineers, and ensure operational readiness and quality across digital products.

Lead product strategy and execution for vehicle logistics tracking and ETA systems. Own integrations with third-party carriers, define event/data contracts, build internal tooling for real-time visibility, and partner with engineering, operations, analytics, and UX to improve ETA accuracy, exception handling, and customer communications across the order-to-delivery lifecycle.

Build and maintain backend services across the customer vehicle purchase journey. Design APIs, data models, integrations with third-party providers, and ensure reliability, observability, and correct distributed-systems behavior. Own features end-to-end, participate in code and design reviews, and improve team practices including testing, documentation, and on-call reliability.

Design and implement Kotlin/Java Android apps, frameworks, and SDKs for vehicle infotainment (AOSP/AAOS). Use test-driven development, collaborate with UX, product, cluster, and mobile teams, contribute to architecture and code reviews, and deliver high-quality embedded HMI features for EVs.

Lead architecture, development, and delivery of Android applications and platform services for connected-vehicle experiences. Provide technical leadership across teams, drive design and best practices, mentor engineers, ensure performance, reliability and security, and guide large, multi-team projects from concept to production.

Technical leader for iOS platform: define architecture and strategy, design and deliver scalable customer-facing iOS apps, ensure performance and reliability, mentor engineers, drive cross-team technical direction for connected vehicle and mobile experiences.

Design and implement Kotlin-based Android/AOSP/AAOS apps, frameworks, and SDKs for vehicle infotainment. Deliver features and fixes, use TDD, perform code reviews, write design docs and roadmaps, collaborate with UX/product/engineering, and provide technical leadership.

Design, build, and operate scalable backend systems and identity/profile services for web, mobile, and vehicle apps. Lead architecture, ensure reliability and performance, own services with 24/7 on-call, collaborate cross-functionally, mentor engineers, enforce best practices, and apply modern tools including AI-assisted development.

Lead strategy, design, and delivery of Scout's consumer-facing web and mobile e-commerce products (vehicle configurator and checkout). Partner with design, engineering, R&D, and operations to build scalable, secure systems, define KPIs, drive adoption, and ensure performance. Navigate ambiguity in an early-stage environment and represent product decisions to internal and external stakeholders.

Lead end-to-end delivery of Scout's automotive cloud and connected services, overseeing multi-workstream execution (OTA, diagnostics, mobile, data, cloud). Align cross-functional teams and external partners, enforce governance, report program status to leadership, mitigate risks, remove delivery bottlenecks, and adopt scalable PM tools and processes (Jira, Confluence, PMO reporting).

Lead and coach frontline Tier 2 Customer Solutions teams to deliver consistent, high-quality customer experiences. Set expectations, monitor KPIs and feedback, remove friction, and translate company priorities into team execution. Partner cross-functionally to resolve systemic issues, support hiring and onboarding, and travel regularly to Scout locations to reinforce culture and operations.

Serve as an advanced support resource resolving escalated, complex customer issues end-to-end. Mentor Tier 1 agents, manage escalations, investigate root causes, collaborate with Product/Engineering/Aftersales, contribute to knowledge base and process improvements, and advocate for customers while balancing policies and operational constraints.