Jobs at Serval

As a Strategic Account Executive, you'll lead complex sales cycles with IT executives, drive enterprise automation, and shape the company’s growth strategy.

The Revenue Strategy & Operations Lead will architect systems for Serval's growth, manage sales tools, establish reporting, and optimize processes to enhance sales productivity.

The Enterprise Account Executive will lead full-cycle B2B SaaS sales, develop relationships with IT and Security leaders, and drive enterprise automation strategies.

Lead design and scaling of Serval's deployment operating model, pilot motion, staffing strategy, playbooks, and KPI reporting to accelerate sales conversion and ARR via optimized technical resourcing.

As an Integrated Growth Marketer, you will design and execute multi-channel marketing campaigns, aligning with sales strategies to boost demand and revenue while tracking performance.

As a Product Designer at Serval, you'll create intuitive designs, collaborate with teams, prototype solutions, and develop a scalable design system.

As a Software Engineer, Infrastructure, you'll design and operate large-scale distributed systems, support self-hosted deployments, and ensure system reliability and performance.

Build and scale enablement for Deployment Strategists, system integrators, and customers: create onboarding curriculum, playbooks, certifications, and training assets; partner with Engineering and DS leadership; sit on deployments to iterate and remove friction so customers realize value faster.

Lead and scale a regional sales organization: recruit and develop frontline managers and AEs, own territory design and GTM strategy, drive quota attainment, forecasting discipline, and sales playbook adoption, and partner cross-functionally to influence product and go-to-market decisions.

Own post-deployment customer outcomes: troubleshoot production issues, drive adoption, renewals and expansion, build scalable support tooling and automation, ship code fixes/features, run trainings and documentation to make customers self-sufficient.

Provide high-impact executive support to sales leadership by managing complex calendars, triaging requests, coordinating domestic and international travel, protecting confidential pipeline and comp information, improving cross-functional communication, tracking action items and initiatives, and organizing sales events and offsites to increase leadership productivity and execution velocity.

Lead and scale the commercial (1-5k employee) sales segment: hire and develop managers/AEs, define ICP/territory/coverage, own ARR/quota/forecasting, implement sales processes (MEDDPICC), drive deal velocity, and partner cross-functionally on product, pricing, and GTM.

Deployed Software Engineers are responsible for architecting and building production-grade systems, managing the technical lifecycle of deployments, and delivering customer-focused software solutions.

As a Senior Designer, you will define and evolve Serval's brand through creative campaigns across various mediums, collaborating closely with cross-functional teams and ensuring high-quality visual design.

As a Senior Backend Engineer at Serval, you'll build foundational parts of the AI platform, drive product capabilities, and mentor junior engineers.

The Deployment Strategist will manage customer onboarding, design implementations, conduct training, troubleshoot issues, and collaborate with teams to enhance product offerings.

As Emerging Talent Recruiter, you'll build and scale Serval's emerging talent program, creating a pipeline for internships and new grad hiring, and partnering with universities to attract top students.

Lead and scale Serval's engineering organization, define technical strategy and architecture, hire and develop teams, own delivery of the roadmap, enforce engineering best practices (quality, testing, reliability, security), establish metrics and processes for effectiveness, and drive platform performance, scalability, and maintainability while partnering cross-functionally with Product, Design, and GTM teams.

Lead and build the enterprise sales team, develop sales strategies, drive revenue growth, and establish strong customer relationships at Serval.

As a Technical Recruiter, you will develop and execute talent acquisition strategies for engineering roles, collaborating with stakeholders to meet hiring goals and improve candidate experience.