Jobs at ServiceRocket

Owns strategic customer and partner relationships across the Atlassian ecosystem. Responsibilities include account planning, pipeline generation, forecasting, prospecting, solution selling, opportunity closure, partner co-selling, product demonstrations, CRM management, and coordination with internal teams. The role requires growing a book of business, leading executive customer reviews, identifying expansion opportunities, and achieving sales targets. It is hybrid, requiring office attendance twice weekly in Palo Alto.

Manage enterprise customer relationships across the Atlassian ecosystem, driving account planning, executive engagement, renewals, expansions, partner co-selling, pipeline development, forecasting, prospecting, and sales target attainment. Lead business reviews, develop solution roadmaps, coordinate cross-functional teams, deliver demonstrations, maintain CRM records, and identify growth opportunities. The role requires strong enterprise software sales expertise, MEDPICC discipline, stakeholder management, and familiarity with HubSpot and NetSuite.

Own and grow a book of business within the Atlassian ecosystem: build executive relationships, run XBRs/QBRs, develop strategic account roadmaps, manage pipeline and forecasts, prospect and close deals, co-sell with partners, maintain CRM (HubSpot/NetSuite), host demos/webinars, and coordinate cross-functional teams to deliver services and licensing.

Lead design, development, and implementation of Atlassian solutions; gather business and technical requirements; provide architecture and best-practice guidance; manage customer engagements; support rollout, adoption, integrations, migrations, training and UAT; act as senior technical advisor, contribute to proposals and sales calls.