Jobs at ServiceRocket

Own and grow a book of business within the Atlassian ecosystem: build executive relationships, run XBRs/QBRs, develop strategic account roadmaps, manage pipeline and forecasts, prospect and close deals, co-sell with partners, maintain CRM (HubSpot/NetSuite), host demos/webinars, and coordinate cross-functional teams to deliver services and licensing.

Support Account Executives by prospecting and qualifying leads, educating customers on ServiceRocket solutions, collaborating with marketing, participating in customer calls, executing targeted sales strategies, reporting activity, and driving account growth within an assigned territory.

Join ServiceRocket's Service Delivery team to implement and deliver Atlassian-focused solutions. You'll build maintainable code, work with solution architects, deliver features and fixes, participate in retrospectives, pair with teammates, and support customers through clear communication and collaboration.

Lead design, development, and implementation of Atlassian solutions; gather business and technical requirements; provide architecture and best-practice guidance; manage customer engagements; support rollout, adoption, integrations, migrations, training and UAT; act as senior technical advisor, contribute to proposals and sales calls.