Teams at ServiceRocket

Manage enterprise customer relationships across the Atlassian ecosystem, driving account planning, executive engagement, renewals, expansions, partner co-selling, pipeline development, forecasting, prospecting, and sales target attainment. Lead business reviews, develop solution roadmaps, coordinate cross-functional teams, deliver demonstrations, maintain CRM records, and identify growth opportunities. The role requires strong enterprise software sales expertise, MEDPICC discipline, stakeholder management, and familiarity with HubSpot and NetSuite.

Own and grow a book of business within the Atlassian ecosystem: build executive relationships, run XBRs/QBRs, develop strategic account roadmaps, manage pipeline and forecasts, prospect and close deals, co-sell with partners, maintain CRM (HubSpot/NetSuite), host demos/webinars, and coordinate cross-functional teams to deliver services and licensing.

Lead design, development, and implementation of Atlassian solutions; gather business and technical requirements; provide architecture and best-practice guidance; manage customer engagements; support rollout, adoption, integrations, migrations, training and UAT; act as senior technical advisor, contribute to proposals and sales calls.