Teams at SF Fire Credit Union

Lead marketing measurement, analytics, and research to inform acquisition, engagement, retention, and ROI. Build attribution models, dashboards, and automated reports; analyze member and campaign performance; run market research and competitive intelligence; partner cross-functionally to ensure data quality and translate findings into executive-ready recommendations and strategic planning support.

The Payment Systems Specialist II manages ACH processing, reconciles general ledger accounts, resolves payment issues, and supports other departments. They ensure compliance with policies and regulatory standards while identifying discrepancies and streamlining processes.

The VP, Head of Enterprise Risk Management (ERM) leads the design and implementation of the Credit Union's ERM framework, overseeing all risk disciplines and ensuring compliance with regulations while promoting a strong risk culture.