Jobs at SH Hotels and Resorts

Staff Accountant supporting hotel finance operations, including accounts receivable, month-end entries, P&L closings, cash deposits, credit card ledger balancing, invoice and purchase order matching, tax monitoring, audit checks, and internal controls. The role requires analyzing financial information, resolving discrepancies, meeting performance goals, and maintaining accurate accounting records in a 24-hour hotel operation.

Maintains and repairs hotel buildings, property, and grounds, including HVAC, plumbing, electrical systems, and drywall. Responds to guest maintenance concerns with warmth and efficiency while supporting safe, secure, reliable hotel operations. Requires flexibility for a 24-hour operation, teamwork, fast thinking, attention to detail, and at least two years of similar maintenance experience.

Leads the hotel front office service team, trains and mentors new hires, supervises daily operations, interacts with guests, and supports guest and team engagement. The role requires strong communication, leadership, financial performance awareness, and a flexible schedule including days, evenings, weekends, and holidays.

Lead and mentor front office staff, oversee guest check-in/out and operations, ensure high service standards, drive team engagement and financial performance, and work flexible shifts including weekends and holidays.

Maintain cleanliness and sanitation of kitchenware and dishware, support food storage and recycling processes, ensure food safety standards, and assist the culinary team with physical, detail-oriented tasks during a 24-hour operation.

Deliver exceptional guest service in the Bamford Haybarn Spa, maintain a pristine luxury environment, prepare and replenish spa areas and products, support team operations, ensure cleanliness and guest comfort, work collaboratively with staff, and be flexible to meet the demands of a 24-hour operation.

Own the operating layer of global brand marketing across multiple hotel brands. Responsibilities include reporting and dashboards, field communications, campaign and promotional planning, marketing calendars, toolkits, project timelines, partnership and programming coordination, and cross-functional execution. The role translates brand strategy into actionable plans, improves processes, supports openings and major initiatives, and provides leadership with clear performance insights, risks, priorities, and next steps.

Leads global brand marketing strategy for multiple luxury hotel brands, including brand storytelling, integrated campaigns, hotel openings, field marketing, programming, partnerships, and market positioning. Aligns corporate and property teams, influences senior stakeholders, develops marketing roadmaps, drives change management, and leads a marketing team. Balances brand-building with commercial objectives while improving strategic focus, global consistency, local activation, and cross-functional execution.