Jobs at SoFi

Lead the design, development, and operation of SoFi’s AI developer experience platform, including AI Gateway, model routing, evaluation systems, harness vending, and cost telemetry. Establish engineering standards, guide architecture and cross-team execution, improve CI/CD and operational reliability, mentor engineers, and partner with internal developers to drive adoption of AI coding tools. Ensure secure, compliant use of AI systems and maintain the platform’s technical vision.

Leads architecture and technical strategy for enterprise AI developer experience, including AI gateways, model routing, evaluation platforms, harness vending, and AI economics. Drives cross-team initiatives, resolves distributed-system bottlenecks, establishes engineering standards, leads incident response, evaluates AI tooling, and mentors senior and staff engineers. Requires hands-on experience with LLM architectures, model APIs, AI-assisted development tools, evaluation pipelines, dynamic routing, platform infrastructure, and infrastructure economics.

Own the company-wide cloud networking strategy and architecture across AWS, multi-region and multi-cluster environments. Lead network automation, AI-enabled infrastructure operations, progressive delivery, observability, security standards, and major incident response. Partner with engineering, security, compliance, SRE, and executives to deliver resilient, scalable networking. Mentor senior technical staff and guide multi-year, cross-functional initiatives.

Lead and mentor a Workday integration engineering team supporting HCM, Financial Management, Payroll, and enterprise platforms. Define technical roadmaps and architecture standards, build secure integrations using Workday tools and MuleSoft, oversee production support and incident management, manage vendors and SLAs, lead release testing, and advance platform modernization, AI governance, data security, and compliance.

Provides administrative and operational support to executives in the Office of the CTO. Responsibilities include managing complex calendars, travel, expenses, executive meetings, off-sites, events, documents, communications, vendor contracts, and special projects. The role coordinates across senior leadership and cross-functional teams, protects executive priorities, and supports stakeholder relationships in a fast-paced technology environment.

Lead the 0-to-1 strategy, roadmap, and delivery of a commercial banking platform supporting business accounts, payment rails, treasury capabilities, and APIs. Build and grow the product team, partner with engineering, risk, compliance, treasury, finance, sales, and operations, and translate regulatory constraints into scalable solutions. Drive adoption, payment volume, reliability, cost efficiency, and risk outcomes while influencing executive strategy and mentoring product managers.

Provides hands-on technical leadership for enterprise Data Trust platforms. Designs and operates distributed systems supporting data contracts, metadata, lineage, quality, privacy, access controls, reliability, and semantic context for analytics and AI. Leads batch and streaming capabilities across Snowflake, AWS, and Kafka; establishes observability, SLOs, automated enforcement, and operational rigor. Drives cross-functional architecture and multi-quarter initiatives while mentoring engineers and building reusable platform standards.

Owns end-to-end creative concepts and visual design for digital marketing and advertising campaigns across email, in-app messaging, social media, branding, lead generation, video, and display. Collaborates with copywriters, marketers, designers, developers, and stakeholders to develop compelling brand storytelling, test and optimize creative, and improve business results. Champions the brand while exploring AI tools to increase creative workflow efficiency.

Lead enterprise security engineering across DLP, zero-trust networks, endpoint protection, SaaS posture management, email security, and network defense. Design secure architectures, baseline configurations, automation, threat signaling, and risk mitigation strategies. Administer security tools, conduct incident response and threat detection, analyze logs, and support digital forensics. Partner with IT, infrastructure, risk, compliance, and engineering teams while mentoring staff and establishing cybersecurity best practices.

Lead the architecture, development, and production deployment of advanced AI systems for risk management and compliance. Design agentic frameworks, LangGraph workflows, distributed memory infrastructure, model-serving platforms, PEFT optimization, and AI observability solutions. Mentor engineers, establish technical strategy, collaborate across teams, and evaluate emerging GenAI, LLM, and NLP technologies. The role also requires integrating AI APIs and microservices with banking applications while ensuring scalability, reliability, compliance, and operational excellence.

Leads affiliate marketing strategy and partnerships across lending and banking products. Oversees affiliate performance, business development, partner negotiations, forecasting, testing, funnel optimization, technology capabilities, regulatory compliance, and a team of senior professionals. Collaborates with product marketing, business units, finance, risk, data science, engineering, and corporate development to drive channel growth and strategic opportunities.

Own product strategy, multi-year roadmaps, backlogs, requirements, experimentation, instrumentation, and analytics for financial products. Partner cross-functionally with engineering, design, marketing, operations, finance, risk, legal, compliance, and leadership to deliver iterative product improvements. Champion customer needs, define success metrics, and drive products from discovery through launch and optimization in an agile environment.

Leads vision, strategy, roadmap, and execution for a strategic product area at a financial services company. Partners with engineering, design, data science, risk, compliance, legal, and executive teams to deliver scalable, secure, compliant products. Owns prioritization, experimentation, metrics, build-versus-buy decisions, business outcomes, and stakeholder communication while mentoring product managers and influencing company strategy.

Manage end-to-end direct mail creative campaigns for SoFi Credit Card, including strategy, audience planning, creative development, production, compliance review, vendor coordination, testing, reporting, and optimization. Own campaign timelines, budgets, quality control, stakeholder communications, personalization, performance analysis, and competitive intelligence while partnering with marketing, data science, legal, compliance, creative agencies, and production vendors.

Lead SoFi’s enterprise learning and development function by defining strategy, building a lean team, advising business leaders, and designing learning initiatives. Own the Workday Learning ecosystem, learning standards, content and vendor strategy, and learner experience. Use data and insights to improve effectiveness while partnering with subject-matter experts across the organization. The role requires balancing enterprise strategy with hands-on execution in an ambiguous, fast-paced environment.

Leads enterprise-wide AI transformation by developing strategy, identifying high-value generative and agentic AI opportunities, guiding governance and responsible adoption, and delivering measurable business outcomes. Partners with executives and cross-functional technology and business teams, leads product managers and engineers, evaluates AI technologies and vendors, establishes KPIs, and recruits and develops the AI transformation organization.

Design and build backend services for a digital asset custody platform, including secure transaction orchestration, wallet lifecycle management, integrations with custody providers and blockchain infrastructure, resilient APIs, high-availability systems, observability, and close collaboration with security and product teams.

Lead global compensation benchmarking, job architecture, and compensation structures. Model cash and equity programs, partner with Finance for stock-based forecasting, support executive compensation and proxy disclosures, and advise stakeholders on market practices and regulatory considerations.

Sell and advise customers on Life, Home, and Auto Insurance through phone, email, text, and chat. Manage leads and the full insurance sales lifecycle from intake and quoting through fulfillment, identify cross-sell opportunities, address coverage gaps, and help build SoFi Protect’s processes and operations.

Conducts independent AML and fraud investigations involving retail banking, brokerage, cryptocurrency, and virtual assets. Performs on-chain transaction tracing, evaluates sanctions and money-laundering risks, determines whether activity warrants Suspicious Activity Report filing, and documents case findings. Supports detection improvements, process enhancements, training, and ad hoc investigations while maintaining knowledge of BSA/AML, USA PATRIOT Act, OFAC, and virtual-asset regulations.