Teams at Sonesta International Hotels Corporation

The Front Desk Supervisor oversees front desk operations, trains staff, manages guest services, and ensures financial security of transactions while promoting teamwork and service excellence.

Lead and manage front desk operations to ensure exceptional guest service. Oversee staffing, scheduling, cash handling, guest recovery, training/coaching, room inventory, collaboration with departments, and support revenue and budget goals while maintaining brand standards and safety.

Drive HR operations for a hotel property: recruit and onboard non-exempt staff, maintain HRIS and employee files, manage leave and unemployment claims, administer payroll support, handle employee relations and investigations, ensure compliance and safety, run training and engagement programs, and lead HR initiatives to support business and financial goals.