Jobs at SquareTrade

Hands-on engineering manager leading small-to-medium teams to build and run customer-facing microservice applications. Drives architecture, CI/CD, paired programming, TDD, production ownership, mentoring, and cross-functional collaboration with product and stakeholders.

The Digital Product Manager will drive CRM capabilities, improve agent efficiency, manage the product roadmap, and work with global teams to enhance customer service and agent experiences.

The Digital Product Manager will oversee billing and payment initiatives, ensuring operational excellence and enhancing customer experiences by managing product lifecycle and collaborating across teams.

Provide practical, business-focused legal counsel across commercial contracts, product development, compliance, employment, privacy, data security, corporate governance, and litigation. Lead negotiation and management of outside counsel, build scalable legal processes, advise cross-functional teams, monitor regulatory changes, and manage and develop other attorneys. Support global stakeholders while reducing friction and improving transaction flow.

Lead channel performance insights across partners to monitor SLAs, KPIs, and partner scorecards. Translate data into actionable recommendations, diagnose root causes, implement scalable process improvements, and drive cross-functional action plans. Build measurement frameworks, coach peers on analytical thinking, and ensure stakeholder alignment to protect brand health and improve customer experience and operational efficiency.

The Director, Growth Strategy will drive P&L management for retail partnerships, oversee growth and profitability initiatives, and work with cross-functional teams to enhance customer experience and account support.

Lead strategy, vision, roadmap, and delivery for media-driven claim experiences and enterprise trust & safety. Own product lifecycle end-to-end, align cross-functional stakeholders, drive discovery and data-informed decisions, enable engineering delivery, and measure business outcomes.