Teams at SquareTrade

Hands-on engineering manager leading small-to-medium teams to build and run customer-facing microservice applications. Drives architecture, CI/CD, paired programming, TDD, production ownership, mentoring, and cross-functional collaboration with product and stakeholders.

The Digital Product Manager will drive CRM capabilities, improve agent efficiency, manage the product roadmap, and work with global teams to enhance customer service and agent experiences.

The Digital Product Manager will oversee billing and payment initiatives, ensuring operational excellence and enhancing customer experiences by managing product lifecycle and collaborating across teams.