Jobs at Steno

Support day-to-day operations for GTM teams, ensure CRM data accuracy, analyze metrics for campaign improvement, and implement process automation.

The role involves managing legal operations, overseeing contract management, and collaborating with various departments to improve processes, requiring self-starter with 3+ years of experience.

The VP of Strategic Finance will own the FP&A cycle, diagnose financial outcomes, drive actionable insights, and serve as a strategic partner to leadership, improving organizational systems and financial analysis.

The Virtual Tech Assistant provides live technical support during depositions, ensuring a smooth experience for clients using Steno's technology. Responsibilities include troubleshooting video/audio issues and ensuring client satisfaction through effective communication.

The Account Executive at Steno will build client relationships, manage a business book, and increase revenue through face-to-face sales. Requires outside sales experience.

Support day-to-day People Operations by coordinating onboarding, payroll, benefits, and HRIS records while enhancing employee experience and lifecycle.

The Senior Software Engineer will develop software and implement solutions, mentor engineers, and improve engineering processes at a remote startup.

Own complex billing escalations and exception handling, manage and audit multi-site BPO partners, maintain SOPs and knowledge management, collaborate with Product on billing automations, develop training, and keep defensible documentation for audits.

Outside Account Executive selling Steno's litigation technology to law firms in the Philadelphia market. Build and own a book of business, develop long-term client relationships, acquire and expand accounts, attend industry events, and perform face-to-face selling. Work in-field at least three days per week, use CRM tools, and drive recurring revenue with commission-based earnings and equity opportunities.

Field-based outside sales role selling litigation technology to law firms. Build and own a book of business, develop long-term client relationships, acquire and expand accounts, and drive recurring revenue. Be in-market at least three days per week, attend events, network, and use CRM tools to manage pipeline. Uncapped commission with clear OTE targets and growth opportunity.

Outside field sales role selling litigation technology to law firms: build and own a book of business, develop long-term client relationships, expand accounts, drive recurring revenue, network and attend industry events, perform face-to-face selling at least three days per week, and use CRM tools to manage opportunities and accounts.

The Account Executive will manage client relationships, drive sales, track KPIs, support clients, conduct product demonstrations, and travel for business development.

Manage day-to-day accounts receivable and collections: contact clients by phone and email, send statements, reconcile billing issues with internal teams, and maintain relationship-focused account follow-up in a fully remote, cross-functional finance environment.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Lead and develop a software engineering team building an AI-powered litigation product. Manage projects, resource allocation, SDLC and compliance (SOC2), mentor engineers, run hiring and interviews, triage incidents, collaborate cross-functionally, and drive continuous improvement.

The Director of Production will lead the production team, optimize transcript production processes, implement policies, and achieve company goals while ensuring high-quality service.

Lead QA for complex, multi-component systems by designing and implementing automated tests, performing system integration and performance testing, mentoring junior engineers, driving QA strategy, reviewing test code and PRs, and collaborating with product and engineering to integrate quality into the development lifecycle.

Drive new and existing business with law firms, manage a book of clients, conduct virtual product demonstrations, support clients via phone/email, monitor product adoption to grow revenue, meet sales KPIs, collaborate cross-functionally, and attend events to build relationships.

Lead and manage the billing team at Steno, focusing on court reporter and provider billing, optimizing workflows, and ensuring compliance with billing rules.

The Regional Calendar Manager oversees calendar operations and staffing, maintains client relationships, navigates complex workflows, and manages deadline-driven tasks within legal services.