Jobs at Talkdesk

The Senior Solution Architect will design CXA and CCaaS solutions for healthcare clients, lead business requirement discussions, and mentor junior staff, ensuring alignment with strategic objectives.

The Senior Solution Architect designs healthcare solutions, collaborates with teams, mentors junior staff, and ensures alignment with business goals and compliance.

Support Solutions Engineers and Account Executives in discovery, demos, and technical sales; document customer requirements; build demo assets; learn Talkdesk cloud contact center and AI solutions; collaborate across product, engineering, and sales teams; participate in customer meetings, workshops, and enablement; develop presentation, technical, and consultative skills.

The Senior Solution Architect designs and implements software solutions, works with cross-functional teams, provides mentorship, and engages clients to align solutions with business needs.

The Pricing Strategy Associate Manager partners with Product Managers to enhance pricing proposals and ensures financial soundness through analysis and feedback, coordinating pricing activities across departments.

The General Counsel will provide legal advice on employment law, manage litigation, oversee employee agreements, and ensure compliance with labor regulations. They will also support HR operations and train internal teams.

The Solutions Engineer conducts research, discovers customer needs, specifies solutions, delivers presentations, scopes implementations, and collaborates with product management to meet customer requirements.

The People Operations AI & Automation Manager will optimize People processes through automation, manage Workday configurations, and lead AI-driven initiatives for improved employee experiences.

The Senior Partner Solutions Engineer leads technical enablement, supports partner engagement, and drives Customer Experience Automation practices within the Talkdesk platform for key partners across the Americas.