Teams at Talkdesk

Lead technical engagement and strategic enablement for large enterprise customers. Drive complex onboarding, platform optimization, advanced feature adoption, and cross‑functional delivery. Manage risks, executive relationships, renewals/expansions, and data-driven value realization while aligning technical solutions to business outcomes.

Lead FP&A business partnering for G&A (HR, Legal, IT, Finance). Drive planning, consolidation, baseline reporting, KPI centralization, and Adaptive system/admin work. Integrate data from Salesforce, NetSuite and other sources (Snowflake/Power BI/AI). Forecast cash and balance sheet, partner with Collections/AP, and manage FP&A analysts while presenting insights to senior leadership and the board.

The Senior Solution Architect designs and implements software solutions, works with cross-functional teams, provides mentorship, and engages clients to align solutions with business needs.