Jobs at Tapestry - Coach and Kate Spade

Serve as the front-line Coach brand ambassador delivering personalized luxury retail service, meeting individual and store sales goals, and supporting daily store operations. Use mobile POS and clienteling tools, source and follow up with customers, process transactions, manage inventory and visual merchandising, and maintain floor/stockroom standards.

Greet and assist customers, operate POS and handle cash, receive and organize shipments, maintain stock levels and visual merchandising, support sales floor activities, and follow loss prevention and housekeeping standards.

The Supervisor I drives sales and client relationships while supporting team development and operational excellence in a retail environment.

Provide friendly, knowledgeable styling and sales support in-store: greet customers, offer styling advice, build looks, drive sales, manage POS transactions and stockroom organization, and maintain operational standards. Must lift merchandise and work flexible retail hours including nights, weekends and holidays.

The Sales Support Associate welcomes customers, operates the POS, manages stock levels, and ensures a well-maintained sales floor. Provides personalized service and maintains loss prevention standards.

Provide elevated, personalized luxury-retail service to drive sales and client loyalty. Use mobile POS and clienteling tools, meet individual and store KPIs, support daily operations (cash wrap, inventory, visual merchandising), assist teammates, and maintain store standards and asset protection.

The Temporary Associate provides customers with styling advice, helping them select products that match their personal style while ensuring a seamless shopping experience. Responsibilities include customer engagement, maintaining store operations, and driving sales through strong interpersonal skills and product knowledge.

The Sales Associate II engages customers, offers styling advice, drives sales through brand knowledge, maintains store operations, and handles transactions.

Lead Supervisor responsible for driving sales and customer experience, coaching and developing the team, implementing company initiatives, monitoring sales KPIs, supporting recruiting/training and enforcing store policies. Serves as brand ambassador and provides HR/conflict-resolution support in absence of leadership.

Support the Store Manager to drive sales, deliver exceptional customer service, develop and coach staff, execute omni-channel engagement, maintain operational and visual standards, and ensure loss prevention and safety.

Lead Supervisor drives sales and customer experience by coaching and mentoring the store team, executing company initiatives, monitoring sales data, recruiting and training staff, resolving HR/conflict issues in leadership absence, enforcing policies and supporting store operations. Requires physical ability to handle and move merchandise.

As an Assistant Store Leader, you will partner with the Store Leader to maximize productivity, lead the team, inspire exceptional service, and maintain brand standards across sales channels and store operations.

As Assistant Store Manager, you will support the Store Manager in driving sales, ensuring operational excellence, and leading team development while delivering exceptional customer service.

The Sales Associate III represents Coach, providing personalized shopping experiences, achieving sales goals, managing operational tasks, and building client relationships to drive brand loyalty.

Provide friendly, efficient customer service at the cash wrap and sales floor. Operate POS, handle cash/media, process shipments/transfers, maintain stockroom and visual merchandising, replenish inventory, follow loss prevention and housekeeping standards, and work flexible retail hours with occasional heavy lifting.

Lead a retail store to drive sales, profitability, and exceptional customer experiences. Hire, coach, and develop a high-performing team; manage daily operations (inventory, payroll, loss prevention), visual merchandising, staffing, and scheduling while upholding brand standards and community representation.

The Sales Associate builds brand loyalty by providing personalized shopping experiences, achieving sales goals, managing daily operations, and maintaining store standards.

Provide friendly, knowledgeable in-store customer service and styling advice, drive sales through product knowledge and storytelling, maintain stockroom and POS operations, and support flexible store schedules and merchandising tasks.

Provide personalized styling and sales support by greeting customers, demonstrating product knowledge, suggesting complete looks and add-ons, processing POS transactions, maintaining stockroom organization, and meeting sales goals. Work flexible retail hours and perform light physical tasks including lifting and stockroom duties.

Support store operations by receiving and processing deliveries, organizing stockroom and sales floor, performing replenishment, price changes and markdowns, maintaining cleanliness and inventory accuracy, auditing shrinkage, and providing excellent customer service during flexible retail hours including nights, weekends, and holidays.